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When attempting to play a 4K Ultra HD Blu-Ray movie using PowerDVD 18 Ultra I get an error message that says I need to install SGX PSW runtime and to click on Install. When I click on Install it says:  The installation was unsuccessful because this platfo

Question asked by remmert1 on Aug 17, 2018
Latest reply on Aug 18, 2018 by elstaci

When attempting to play a 4K Ultra HD Blu-Ray movie using PowerDVD 18 Ultra I get an error message that says I need to install SGX PSW runtime and to click on Install. When I click on Install it says:

 

The installation was unsuccessful because this platform does not support SGX, or is disabled in BIOS.

 

System Information:

AMD Ryzen 7 2700x

Gigabyte X470 AORUS Ultra Gaming mother board

Gigabyte GeForce GTX 1080

Pioneer PIO-BDR-211UBK BD/DVD/CD Supporting Ultra HD Blu-Ray Playback

 

From what I have read (so far) it seems that SGX is Intel platform specific. I have to believe there is a work around for AMD. If not this is a MAJOR issue.

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