AnsweredAssumed Answered

some bugs i can't fix over 4 months

Question asked by alcyone on Jun 15, 2018
Latest reply on Jun 19, 2018 by alcyone

I bought an Acer Aspire 5 notebook on the link down there.

This notebook have a restart problem since the day i bought it, i shipped my notebook to acer guarantee service 2 times but they are saying there is not any hardware problem, so i connected to microsoft help, even they couldn't fix my issue. There is and report or warning while restarting.

 

so the problem is i can't see the full name of my graphic card anywhere (dxdiag,cpu-z,radeon settings etc.) on my notebook.

And there is the main problem, i play CS:GO in lowest settings with 60-70 fps!

I tried too many driver versions but still have these and more problems.

 

PLEASE SOMEONE FINALLY HELP ME!!!!!

What is the problem with my notebook???

Excuse me for my bad grammar...

 

hibrid.bmp

 

Notebook Information Link : https://www.acer.com/ac/tr/TR/content/model/NX.GPYEY.001

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