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Blue screen crash twice in 1 hour. W10 18.5.2 "DRIVER_IRQL_NOT_LESS_OR_EQUAL" atikmdag.sys

Question asked by astrix_au on Jun 12, 2018
Latest reply on Jun 17, 2018 by astrix_au

hi,

 

I had this crash twice in the last hour, here is the info from who crashed. it happened randomly as I was moving backed up joystick profiles after playing IL-2 BOS. I just selected the folder to create a zip file, after sending it to zip and compressing it it crashed.

 

 

System Information (local)


 

Computer name: ASTRIX
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\WINDOWS
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., MAXIMUS VI FORMULA
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17114140672 bytes total

 

 

On Wed 13/06/2018 1:43:12 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061318-7390-01.dmp
This was probably caused by the following module: atikmdag.sys (0xFFFFF805E74D30F0)
Bugcheck code: 0xD1 (0x784, 0x7, 0x0, 0xFFFFF805E74D30F0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0329361.inf_amd64_9dac91e80aaa16b1\B329366\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL


On Wed 13/06/2018 1:43:12 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (0xFFFFF805E74D30F0)
Bugcheck code: 0xD1 (0x784, 0x7, 0x0, 0xFFFFF805E74D30F0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0329361.inf_amd64_9dac91e80aaa16b1\B329366\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

My details

 

 

Radeon Software Version - 18.5.2

Radeon Software Edition - Adrenalin

Graphics Chipset - Radeon RX Vega

High Bandwidth Cache Size - 8176 MB

High Bandwidth Cache Type - HBM2

Core Clock - 1750 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz

 

 

Radeon Settings Version - 2018.0529.1444.24713

Driver Packaging Version - 18.10.19.01-180529a-329361E-RadeonSoftwareAdrenalin

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01334

OpenGL® Version - 6.14.10.13521

OpenCL™ Version - 24.20.11019.1004

AMD Mantle Version - Not Available

AMD Mantle API Version - Not Available

AMD Audio Driver Version - 10.0.1.6

Vulkan™ Driver Version - 2.0.33

Vulkan™ API Version - 1.1.73

 

 

Graphics Card Manufacturer - Built by AMD

Graphics Chipset - Radeon RX Vega

Device ID - 687F

Vendor ID - 1002

SubSystem ID - 0B36

SubSystem Vendor ID - 1002

Revision ID - C0

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x16

BIOS Version - 016.001.001.000

BIOS Part Number - 113-D0500500-104

BIOS Date - 2017/08/11 17:31

High Bandwidth Cache Size - 8176 MB

High Bandwidth Cache Type - HBM2

High Bandwidth Cache Clock - 945 MHz

Core Clock - 1750 MHz

High Bandwidth Cache Bandwidth - 483 GByte/s

Memory Bit Rate - 1.89 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

 

 

thanks guys

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