AnsweredAssumed Answered

Why is the Ryzen 7 2700x not eligible for the boot kit loaner?

Question asked by tiryth on Apr 23, 2018
Latest reply on Apr 26, 2018 by ray_m

I just received a response to my request for a boot kit so I can flash my new motherboard and install my new Ryzen 7 2700x.  The email indicated that my brand new processor was not eligible.  So I am stuck with a new board and processor that I can't use.  Is there any other way to flash a bios without a compatible CPU installed?


Additional Followup - ASUS directed me to contact AMD for a boot kit.  They would not provided any assistance.  So AMD and ASUS will not provide any support for this issue.  This doesn't seem like a isolated issue.  Surely there has to be a solution available for consumers purchasing new processors and the motherboard market still has older stock out there.