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PC Processors

havens1515
Newcomer
‎04-25-2018 07:25 PM

MSI X370 Motherboard Doesn't support Ryzen 5 2600x

It appears that the MSI X370 Motherboard doesn't work with the Ryzen 5 2600x processor, which I also purchased. When I boot it up, the CPU LED indicator lights up. Upon searching for answers, it seems as if MSI just released a BIOS update to support the new processors, but I can't get into the BIOS to do the update. What are my options?

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2 Replies
elstaci
MVP
‎04-26-2018 07:24 AM

You need to go to AMD Support and turn in a Warranty Request Form for a AMD BOOT KIT. This is the answer I gave to another User if a similar problem:

Ellis Rodriguez (to miller)1 day agoRe: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

Need to get the latest BIOS from the Motherboard's Support Site that supports the new CPU.

Then you are going to need to request a AMD BOOT KIT to flash the new BIOS on your Motherboard. Unable to Boot New Desktop System Configured with AMD 2nd Generation Ryzen™ Desktop Processor, and A... .

In the above link it has a link to AMD RMA form for you to start the process to get a Boot kit: AMD Warranty Request Form

The AMD BOOT KIT provides a Ryzen that the motherboard supports thus you then are able to flash the new BIOS to the version that supports the new Ryzen CPU.

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