0 Replies Latest reply on Mar 5, 2018 11:48 AM by ihoran777

    PC Freezes randomly. Ryzen 1700. B350. RX 460

    ihoran777

      Sorry for my english. I use the translator.

       

      PC Freezes randomly, no matter what I do. With different cycles, from 5 offsets per day, up to 1 shutdown per week. Disables mostly when I work in Blender 3D, but sometimes when I just listen to music or use the internet. When conducting stress tests did not turn off. All software is licensed, including Windows 10 Home,no viruses. Problems began in early 2018.

       

      Accessories:

      • CPU: AMD Ryzen 1700
      • MB: MSI B350M Pro-VDH
      • GPU: MSI Radeon RX 460 4G OC
      • RAM: Kingston DDR4-2400 HyperX Fury Black (HX424C15FB/8) 2X8GB
      • SSD: AMD Radeon R3 120G 120GB (R3SL120G)
      • HDD: Western Digital Blue 1TB 7200rpm 64MB (WD10EZEX)
      • PS: Aerocool KCAS-600 600W
      • Monitor: LG 23MP68VQ
      • Keyboard: A4Tech Bloody B820R
      • Mouse: A4Tech F4

       

      Symptoms:

      • black screen, GPU cooler works (if playing music, then it continues to play 2-4 seconds)
      • after a few seconds, scratch the headphones
      • then the scratch disappears
      • the reset button does not respond
      • switches off only by pressing the power button

       

      What i was doing:

      • Reinstall Windows
      • Updated bios
      • Upgraded driver
      • Changed the image scale type in the radeon panel (found a similar problem on the Internet)
      • Turning off freesync in the radeon panel (found a similar problem on the Internet)
      • Changed the settings of CPU parameters in Bios (according to the instructions found on the Internet a similar problem)
      • Cleared the bios memory
      • Monitored the temperature, and the voltage of the components (all in norm)
      • Examined various stress tests GPU, CPU, RAM (all in norm)
      • The voltage in the sockets to the power supply 220V - 235V
      • I tried to put a power plan for Ryzen processors
      • No overclocking, everything is standard
      • The longest PC worked without fail after turning off the AMD PSP 3.0 Device in the Device Manager (it worked without fail for a week and then started shutting down again)

       

      To give to the service center is not possible for two reasons:

      • We do not have a good service center (what they do I can do myself)
      • I use the PC to work; every day without it, it's a day without earnings.

       

      Thank you for your attention to my problem