AnsweredAssumed Answered

GPU Clock and Memory Clock Stuck

Question asked by alperenhaydar23 on Feb 18, 2018
Latest reply on Dec 25, 2018 by isx_15

When I run a 3D application or game my AMD HD 8670M GPU clock always stuck at 400MHz  and Memory clock always stuck at 600 MHz. I have this almost 4 - 5 months. Problem occured both Windows 8.1 and Windows 10.

I tried,

  • Clean installition of Windows.
  • Clean installition of AMD drivers with DDU.
  • Use different versions of Crimson and Catalyst drivers.
  • Use High performance power plan.
  • Update Drivers.

  • Clean dust from my laptop.
  • Overclock with AMD Overdrive on AMD settings, MSI Afterburner, TriXX

 

My Laptop: Dell Inspiron 3537

 

Radeon Software Version - 17.7.1

Radeon Software Edition - Crimson ReLive

Windows Version - Windows 8.1 (64 bit)

System Memory - 4 GB

CPU Type - Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz

Radeon Settings Version - 2017.0704.1721.31196

Driver Packaging Version - 17.10.3211.1031-170704a-316029C-CrimsonReLive

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1599

Direct3D® Version - 9.14.10.01261

OpenGL® Version - 6.14.10.13476

OpenCL™ Version - 22.19.171.1024

AMD Mantle Version - 9.1.10.0189

AMD Mantle API Version - 102400

AMD Audio Driver Version - Not Available

Vulkan™ Driver Version - 1.5.0

Vulkan™ API Version - 1.0.39

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon HD 8600M Series

Device ID - 6660

Vendor ID - 1002

SubSystem ID - 05EA

SubSystem Vendor ID - 1028

Revision ID - 00

Bus Type - PCI Express 2.0

Current Bus Settings - PCI Express 2.0 x4

BIOS Version - 015.037.000.002

BIOS Part Number - BR45396.001

BIOS Date - 2014/03/04 22:43

Memory Size - 1024 MB

Memory Type - DDR3

Memory Clock - 900 MHz

Core Clock - 975 MHz

Total Memory Bandwidth - 14 GByte/s

Memory Bit Rate - 1.80 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

 

 

Sorry for my bad English.

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