Our app's crash dumps indicate an unhandled exception at D3DSCache.dll. Going through the call stack, it appears to be a D3D crash and doesn't give any context about where it's coming from in our engine code.
Describe your system:
AMD Graphics Card
PC1: AMD HD 7870 GHz Edition
PC2: AMD RX 470
Desktop or Laptop System
Windows 10 Pro x64
Driver version installed
Radeon Software Adrenalin Edition 17.12.1, 17.12.2, 18.1.1
PC1: Dell P2314T 1920x1080 @60Hz HDMI
PC2: Acer R240HY 1920x1080 @59Hz HDMI
Motherboard + Bios Revision
PC1: Dell XPS 8500 OEM motherboard
PC2: ASRock AB 350 Pro 4
PC1: Intel i5 3450
PC2: AMD Ryzen 5 1400
Power Supply Unit Make, Model & Wattage
PC1: Dell XPS 8500 OEM PSU
PC2: Cyberpowerpc OEM 600w PSU
Thanks for sharing those information. It seems a repro would be more helpful to investigate the crash at our side.
Btw, as it looks like a drivers/software related issue, I'm moving this thread to corresponding support forum where our support engineers could help you better to investigate the issue.
Thanks Dipak, let me know if any additional information is needed.
Please DM me with details of the Application involved.