3 Replies Latest reply on Dec 22, 2017 12:41 PM by benman2785

    AMD Display Driver installation causes Win 7 black screen and restore

    seeker1001

      Hello

       

      My HP Laptop DV6 fan stopped working but I continued to play heavy GPU games with an external fan to cool the Laptop.

       

      The Laptop started flickering and going blank frequently. One day it stopped booting and was stuck at Win 7 logo. I went to a local retailer and the laptop HDD was formatted and Win 7 reinstalled.

       

      After that, in Device Manager under Display Adapters I see:

       

      (a) Intel (R) HD Graphics 3000 - This device is working properly.

      (b) Standard VGA Graphics Adapter Error - This device cannot start. (Code 10)

       

      In System Devices it shows

       

      (a) AMD-8151 HyperTransport(tm) AGP3.0 Graphics Tunnel Error - This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

       

      Tried to update but no success.

       

      I have tried Autodetect AMD and everytime the screen flickers when AMD Display Driver is installed, Win 7 goes blank screen the second time with a cursor blinking at the top.

       

      I power off the Laptop and on restart the computer goes to recovery before the AMD is installed.

       

      Any help since HP support forum also could not find a solution.