0 Replies Latest reply on Oct 30, 2017 1:20 AM by echodreamz.com

    Since 17.10.2, one of my 4 monitors outputs only a blue screen.


      Describe your system:

      • AMD Graphics Card
        • XFX, RX480 GTR Black Edition 8GB
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 10 Pro x64 (with fall creators update)
      • Driver version installed
        • 17.10.3
      • Display Devices
        • ASUS VW246h @ 1920x1080 @ 60hz through HDMI
        • ASUS VW246h @ 1920x1080 @ 60hz through HDMI => Display port cable
        • ASUS VW246h @ 1920x1080 @ 60hz through DVI => HDMI cable (connected to an active HDMI to display port adapter) * The monitor with the issue
        • ACER G246HL @ 1920x1080 @ 60hz through DVI
      • Motherboard + Bios Revision
        • ASUS P8Z77-V Pro Rev 1.0 bios 2104 - 08/13/2013
      • CPU/APU
        • Intel Xeon E3-1230
      • Power Supply Unit  Make, Model & Wattage
        • Corsair CX500 500w
      • RAM
        • 32GB

      Describe your issue:

      • Since upgrading to 17.10.2, the monitor connected through the active DP to HDMI adapter only displays blue, I've also updated to 17.10.3 with the same issue. Did a clean install as well as used the AMD cleanup utility to install both drivers fresh.
      • Reinstalling 17.10.1 or below results in the monitoring returning to normal operation. The monitor works fine during boot, but once Windows loads the screen goes blue.
      • I have tried the adapter and the monitor on other computers without issues, like I said, I can downgrade to anything lower than 17.10.2 and everything works fine.