0 Replies Latest reply on Aug 23, 2017 3:46 PM by theokondak

    Heroes of Newearth Error: EnumDisplaySettings failed on mode 0

    theokondak

      Hello dear community, lately i face some issue launching Heroes of Newerth game on my PC. Sometimes (not always) when i have my two monitors enabled, and i m trying to launch HoN on my Dell monitor (Main Display from Windows settings)  i get EnumDisplaySettings failed on mode 0 error.

       

      If i make my LG a main display, the game runs no problem. The same if i disconnect the LG screen. The LG is on HDMI, the Dell is DVI-I.

       

      When I get this error i've noticed that i cannot change the screen resolution on my Dell. It's greyed out.

       

      I tried reinstalling drivers, and even on new Windows installation, but the problem is still there, so i believe its related with some Display driver settings, or the drivers themselves are causing the problem for some reason.

       

      I've noticed that my Dell is recognised as Monitor 2 instead of monitor 1. I changed DVI ports but didn't changed. I believe that HDMI gets priority no matter what.

       

       

      Operating System

           Windows 10 Pro 64-bit

           Radeon Software 17.7.2

      CPU

           Intel Core i5 2500K @ 3.30GHz 54 °C

                Sandy Bridge 32nm Technology

      RAM

           12.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)

      Motherboard

           Gigabyte Technology Co. Ltd. Z68X-UD3P-B3 (Socket 1155) 43 °C

      Graphics

           Monitor 1

                Name LG ULTRAWIDE on AMD Radeon HD 7800 Series

                     Current Resolution 2560x1080 pixels

                     Work Resolution 2560x1040 pixels

                          State Enabled, Unsafe

                          Multiple displays Extended, Secondary, Enabled

                          Monitor Width 2560

                          Monitor Height 1080

                          Monitor BPP 32 bits per pixel

                          Monitor Frequency 60 Hz

                          Device \\.\DISPLAY1\Monitor0

           Monitor 2

                Name DELL U2412M on AMD Radeon HD 7800 Series

                          Current Resolution 1920x1200 pixels

                          Work Resolution 1920x1160 pixels

                          State Enabled, Unsafe

                          Multiple displays Extended, Primary, Enabled

                          Monitor Width 1920

                          Monitor Height 1200

                          Monitor BPP 32 bits per pixel

                          Monitor Frequency 60 Hz

                          Device \\.\DISPLAY2\Monitor0

       

      ATI AMD Radeon HD 7800 Series

           Manufacturer ATI

           Model AMD Radeon HD 7800 Series

           Device ID 1002-6818

           Subvendor ASUStek Computer Inc (1043)

           Current Performance Level Level 0

           Current GPU Clock 450 MHz

           Current Memory Clock 1200 MHz

           Current Shader Clock 1200 MHz

           Voltage 0.900 V

           GPU Clock 1000.0 MHz

           Temperature 50 °C

           Core Voltage 1.219 V

           Driver version 22.19.162.4

           BIOS Version 113-AD41000-105

           Memory Type GDDR5

           Memory 2048 MB

           Bandwidth 153.6 GB/s

           Count of performance levels : 2

           Level 1 - "Perf Level 0"

           GPU Clock 300 MHz

           Shader Clock 150 MHz

           Level 2 - "Perf Level 1"

           GPU Clock 1000 MHz

           Shader Clock 1200 MHz

       

      Storage

           232GB Samsung SSD 750 EVO 250GB (SSD) 41 °C

       

      Audio

           AMD High Definition Audio Device