AnsweredAssumed Answered

AMD R9 390 crash to black screen

Question asked by headpool182 on May 26, 2017
Latest reply on Jul 14, 2017 by ray_m

Driver Version: 16.11.5, 17.1.1, 17.5.1, 17.5.2

Card: Asus STRIX-R9390-DC3OC-8GD5-GAMING

OS: Windows 10

Motherboard: ASUS Prime x370 Pro - Most recent BIOS

CPU: R7 1700

RAM: Corsair 2800Mhz DDR4 - 2x8GB

Powersupply: EVGA 850W Bronze


When exiting out of games, the system locks up completely. I've run multiple versions of the AMD drivers from 16.11.5 to the most recent WHQL drivers to the most recent beta drivers. I've updated my BIOS on my motherboard, and as of last night, I reinstalled my operating system. I just received the card back from ASUS on Wednesday from being RMA'd, for the same issue(which was a refurbished replacement for the last card I sent in, which worked fine, but had a bad fan.