AnsweredAssumed Answered

RX480 8GB Random Color Screen Crash

Question asked by firikazoyd on Jan 19, 2017
Latest reply on Mar 7, 2017 by turboasdqwe123
  • GPU: XFX RS RX 480 8GB
  • Desktop
  • OS: Windows 10 64bit
  • Driver: Radeon Software Crimson Edition 16.12.2
  • Monitor: Acer XF240H 24" 1920x1080 DP Port 144 Hz (Freesync)
  • Mainboard: MSI B150m VDH Pro
  • CPU: Intel i5 6500 Skylake
  • CPU Fan: Cooler Master Evo 212
  • PSU: Corsair CX-650M W Bronze
  • RAM: 2x8GB 2133 Mhz Corsair Value Select





I built my new desktop two days ago. Each piece is brand new and I had crashing problems while I'm playing CS:GO. Then, I decided to test my GPU to see if there's something wrong.


I've tested my GPU performance with the Heaven Unigine Benchmark 4.0 at settings below:


Benchmark Screenshot.PNG


95% of the tests resulted in crash with random color screen (depends on the scene). I haven't seen the temperature of the GPU goes over 60 C degrees before crashes. The CPU temp. is around 45 C as well. No overheating.

The problem occurs when I turn on AA settings to 2x not even 8x. If I disable the AA it may not crash.


You can check 27 second sample crash video from the link below:

XFX RS RX480 Crash (Unigine Heaven 4.0 Benchmark) - YouTube


I'm listing the things I've made to see if the results change, however nothing changed. Still getting random color crashes that need a hard restart.


  • Deleting and reinstalling drivers to different versions (16.7.2 , 17.1.1 and now using 16.12.2)
  • Changing RAM slots and amount (now on 2nd and 4th DIMM)
  • Changing the power cord
  • Changing the power extension
  • Removing and reinstalling GPU
  • Removing mouse and keyboard (they are the only pieces that's not new : ) )

You can also find my Wattman Settings haven't changed anything so far.


Wattman Screenshot.PNG



I'd be glad to hear your ideas to solve my problem.


Best regards.