8 Replies Latest reply on Mar 12, 2017 6:43 AM by turboasdqwe123

    RX480 8GB Random Color Screen Crash

      • GPU: XFX RS RX 480 8GB
      • Desktop
      • OS: Windows 10 64bit
      • Driver: Radeon Software Crimson Edition 16.12.2
      • Monitor: Acer XF240H 24" 1920x1080 DP Port 144 Hz (Freesync)
      • Mainboard: MSI B150m VDH Pro
      • CPU: Intel i5 6500 Skylake
      • CPU Fan: Cooler Master Evo 212
      • PSU: Corsair CX-650M W Bronze
      • RAM: 2x8GB 2133 Mhz Corsair Value Select





      I built my new desktop two days ago. Each piece is brand new and I had crashing problems while I'm playing CS:GO. Then, I decided to test my GPU to see if there's something wrong.


      I've tested my GPU performance with the Heaven Unigine Benchmark 4.0 at settings below:


      Benchmark Screenshot.PNG


      95% of the tests resulted in crash with random color screen (depends on the scene). I haven't seen the temperature of the GPU goes over 60 C degrees before crashes. The CPU temp. is around 45 C as well. No overheating.

      The problem occurs when I turn on AA settings to 2x not even 8x. If I disable the AA it may not crash.


      You can check 27 second sample crash video from the link below:

      XFX RS RX480 Crash (Unigine Heaven 4.0 Benchmark) - YouTube


      I'm listing the things I've made to see if the results change, however nothing changed. Still getting random color crashes that need a hard restart.


      • Deleting and reinstalling drivers to different versions (16.7.2 , 17.1.1 and now using 16.12.2)
      • Changing RAM slots and amount (now on 2nd and 4th DIMM)
      • Changing the power cord
      • Changing the power extension
      • Removing and reinstalling GPU
      • Removing mouse and keyboard (they are the only pieces that's not new : ) )

      You can also find my Wattman Settings haven't changed anything so far.


      Wattman Screenshot.PNG



      I'd be glad to hear your ideas to solve my problem.


      Best regards.