AnsweredAssumed Answered

Fan on Fury X stuck at 20%

Question asked by walking_corpse on Nov 9, 2016
Latest reply on Nov 18, 2016 by amdmatt

Describe your system:

  • AMD Graphics Card
    • Visiontek Fury X
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Radeon Software Crimson Edition 19.11.2
  • Display Devices
    • ASUS VG248QE 144hz 24", connected with in-spec Accell Displayport cable
  • Motherboard
    • MSI Mpower Z97
  • CPU/APU
    • intel i7-4790k at stock
  • Power Supply Unit  Make, Model & Wattage
    • EVGA G2 750W
  • RAM
    • 16GB

Describe your issue:

  • Brand-new Visiontek Fury X is overheating because the fans will not go higher than 20% with the Radeon software. The fan starts at 15%, and will not go over 20% no matter what load the card is put on. Temp gets to 83c, then the power control throttles the card to 300mhz (which makes all games stuttery and unplayable).
  • This happens on all Driver versions from 16.7.3 (the earliest I've tested) to current hotfix of 16.11.2
  • Ruled out hardware issue by installing MSI Afterburner which lets me set a custom fan curve and keeps temperatures below 63c under the same load as the attached screenshot.
  • have troubleshooted with Visiontek directly, who after exhausting other options pointed me to contact AMD directly
  • All games, applications such as 3DMark
  • Settings in Radeon Overdrive only show up to a 75c temp target, and no option for 'auto' on the fan profile (the difference came up while troubleshooting with Visiontek)
  • attached are a HWiNFO64 screenshot from running 3DMark when the temp got to 83c, and a screenshot of the Radeon Overdrive settings.

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