I have narrowed a problem down to between Internet Explorer and AMD. My problem surfaced when I kept getting Internet Explorer Stopped working popup. The issue goes away when I uninstall all AMD catalyst drivers. The windows event viewer reports:
"Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18124, time stamp: 0x5641278d
Faulting module name: atidxx32.dll, version: 22.214.171.1249, time stamp: 0x522fd07a
Exception code: 0xc0000005
Fault offset: 0x00072e57
Faulting process id: 0x6f8
Faulting application start time: 0x01d231a01f599bd5
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\atidxx32.dll
Report Id: a24581a3-9d93-11e6-be91-78e3b5bc1800
Faulting package full name:"
When I remove the AMD software and files atidxx32.dll and atidxx64.dll, the problem goes away. Then Microsoft will indicate that I have an optional update to install, and as soon as I do, the two files which I removed reappear, and so does the internet explorer stopping to work issue. So the problem is either with AMD or Microsoft Internet Explorer. The update which does not have an update number is listed as "Advanced Micro Devices, Inc - Graphics Adapter WDDM 1.3 -AMD Radeon HD 7560D." This optional update has a size of 114.7 MB. The strange thing is that when these files are installed and the internet explorer error occurs, the faulting module path: C:\WINDOWS\SYSTEM32\atidxx32.dll. There is one problem with this report. System32 folder is intended for 64 bit and atidxx32.dll is 32 bit. Further the file in System32 when the error occurs is atidxx64.dll. The file atidxx32.dll is located in the syswow64 folder which is for 32 bit items. There seems to be a bad update from Microsoft or bad software from AMD, or Internet Explorer is hosed. I have actually restored my system over 10 times from Original Recovery discs. My system was originally an HP P7-1587cb PC. It came preloaded with windows 8. The graphics adapter is listed as AMD Radeon HD 7560D and appears to be integrated within the system. I have restored my system to windows 8, then installed all the updates, including the windows free 8.1 update. The problem with the Internet Explorer stopping is occurring both in the pre-upgrade windows 8 (IE10) and the updated version windows 8.1 (IE11). At this point, I believe I may be getting an incorrect AMD update or a corrupted one from Microsoft, and I need help identifying the correct version I should have, and how to install it, if this turns out to be my problem. Is there anyone that has experience with this problem or a suggested solution?