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3 days of trying to troubleshoot - No way of contacting AMD for support - Going to RMA.

Question asked by tylzen on Oct 8, 2016
Latest reply on Oct 10, 2016 by black_zion

I upgraded from a HD7850 to a R9 380X, and this is the result

 

 

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IMG_9992.JPG

 

I swapped the PSU to rule out power supply issues.

 

I tried to remove anything AMD, and reinstall everything from scratch.. I tried to run with the Catalyst drivers that came with the card.

I tried with older Crimson drivers, I tried with the 16.9.2 and 16.9.10 hotfix drivers.

 

Still no resolve.

 

There has been no way of contacting AMD, all I get are these forums, and it has frustrated me to the brink of madness.

 

So what now, well I am going to send it back to where I bought it, and most likely will get it swapped for a new card, if they also get an error.

If they don't get an error, I still got my 14 day return policy rights, and would have to get the money returned and buy Nvidia for the first time in 10 years.

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