AnsweredAssumed Answered

bios not loading when connect 6 pin power supply to rx 470

Question asked by metz on Sep 20, 2016
Latest reply on Sep 30, 2016 by amdmatt

Hi guys, i have a problem with this new rx 470, i connect to the motherboard, and the logo strix turns on on red breathing, it allow me to load bios and windows when the power supply is not connected to the gpu 6 pin, but windows doesnt detect the gpu even with the drivers installed and restarted pc, not even in speccy software detects the gpu. But when i connect the power supply to gpu the white led turns on (saying like everythings is fine, when not connect red led is active) the fans start to spin when pc is turned on, but i have a black screen and bios doesnt even show up, also the mice and keyboard leds doesnt turn on.

Here are my pc specs:
-Mobo: ECS A55F-M3 (P0)
-CPU: AMD A6-3500
-GPU: Rx 470 asus strix 4gb
-Power Supply: Coolermaster RS-500-PCAR-D3 (500 watts)
-Ram 1: A-Data Technology PC3-10700 (667 MHz)
-Ram 2: A-Data Technology PC3-10700 (667 MHz)
-HDD 1: Hitachi HDE721010SLA330 ATA
-HDD 2: ST1000DM003-1CH162 ATA

-OS: Windows 8.1 Pro 64-bit

Thanks a lot for reading, have a nice day, hope someone could give me an opinion!!!