1 Reply Latest reply on Aug 1, 2016 4:47 AM by amdmatt

    there is no effect of AMD crimson driver 16.7.2 on graphics and radean settings isn't opening?

    chaws

      i recently bought hp-15-ay005tx, and when i upgraded from dos to win10 i installed all the drivers and then i installed crimson driver its setting wasn't opening and there was no effect on drivers,games were opening in terrible quality , i tried reinstallation,ddu, amd uninstall utility nothing is happening! what should i do?

        • Re: there is no effect of AMD crimson driver 16.7.2 on graphics and radean settings isn't opening?
          amdmatt

          I'd like you to try a system clean up and a fresh installation of our latest Crimson drivers, to see if it resolves the issue.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers in safe mode.

           

          5. Install the latest Crimson 16.7.3 drivers once the above is completed and check to see if the issue is resolved.