2 Replies Latest reply on Jul 26, 2016 11:53 AM by petersonsb

    M370 wont install

    petersonsb

      Cannon get unistall Intel HD Graphic card  520 it reappears evertime I reboot. As you see below I cannot get the Radeon M70 to load.

      This is a new ThinkPad e560  in May 2016.

      Please advise.

       

      Thanks,

      steve

       

      m Device Manager No devices connected.PNGDM showing two display adapters.PNG

       

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon (TM) R7 M370

      Device ID - 6600

      Vendor ID - 1002

      SubSystem ID - 5049

      SubSystem Vendor ID - 17AA

      Revision ID - 81

      Bus Type - PCI Express 2.0

      Current Bus Settings - PCI Express 2.0 x4

      BIOS Version - 015.049.000.004

      BIOS Part Number - BR46358.t02

      BIOS Date - 2015/07/27 04:20

      Memory Size - 2048 MB

      Memory Type - GDDR5

      Memory Clock - 900 MHz

      Core Clock - 875 MHz

      Total Memory Bandwidth - 57 GByte/s

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

      Radeon Settings Version - 2016.0708.1511.25486

      Driver Packaging Version - 16.20.1035.1001-160708a-304447E

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1558

      Direct3D® Version - 9.14.10.1197

      OpenGL® Version - 6.14.10.13441

      OpenCL™ Version - 2.0.6.0

      AMD Mantle Version - 9.1.10.123

      AMD Mantle API Version - 98309

      AMD Audio Driver Version - Not Available

      Vulkan Driver Version - 1.2.0

      Vulkan API Version - 1.0.17

      Radeon Software Version - 16.7.2

      Radeon Software Edition - Crimson

      Windows Version - Windows 10 (64 bit)

      System Memory - 8 GB

      CPU Type - Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz

      Radeon Software Version - 16.7.2

      Radeon Software Edition - Crimson

      Windows Version - Windows 10 (64 bit)

      System Memory - 8 GB

      CPU Type - Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz