AnsweredAssumed Answered

Black screen and display driver crash on full screen with dual screens

Question asked by theeight-bitlink on Jul 23, 2016
Latest reply on Jul 25, 2016 by amdmatt

I updated to Radeon Settings, and now when I launch some games, the screen the game is on goes black and the game is impossible to play. If I make it windowed at a smaller resolution, the entire monitor will flash slowly until either the game crashes like Payday 2 or the driver crashes like in Skyrim, or the game is closed. When I unplug my second monitor or enable Eyefinity, the games run fine without any problems. I did not have this problem with Catalyst, only after I updated to Radeon Settings. This problem has been present since Radeon Setting launched.


Hardware is a summary from Speccy



  Operating System

       Windows 10 Pro 64-bit


       AMD Phenom II X6 1040T 35 °C

       Thuban 45nm Technology


       32.0GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)


       ASUSTeK COMPUTER INC. SABERTOOTH 990FX R2.0 (Socket 942) 41 °C


       HP P221 (1920x1080@60Hz)

       SyncMaster (1920x1080@60Hz)

       3072MB ATI AMD Radeon HD 7900 Series (ATI) 57 °C

       3072MB ATI AMD Radeon HD 7900 Series (ATI) 45 °C

       CrossFire Disabled


       4657GB TOSHIBA HDWE150 (SATA) 42 °C

       4657GB TOSHIBA HDWE150 (SATA) 43 °C

       3726GB Hitachi HGST HDS5C4040ALE630 (SATA) 40 °C

       931GB Hitachi HDS721010CLA332 (SATA) 37 °C

       894GB ADATA SP550 (SSD) 41 °C

  Optical Drives

       hp BDDVDRW CH20L

       HL-DT-ST DVDRAM GSA-E40L USB Device


       Realtek High Definition Audio