AnsweredAssumed Answered

Display driver has stopped responding and has recovered + blue screens

Question asked by randybobandy on Jul 20, 2016
Latest reply on Jul 22, 2016 by amdmatt

I have Steam and right now when I'm playing games I'll get an error that says "Display driver AMD driver stopped responding and has successfully recovered" and it crashes the game.

 

Then the screen will go blue and it'll either say;

 

"THREAD STUCK IN DEVICE DRIVER" or "SYSTEM SERVICE EXCEPTION"

 

I did a complete factory restore of my laptop, but I'm still getting it and my laptop is only a couple of months old.

 

And I have the latest Radeon graphics update 16.3.2, because my laptop can't get the 16.5.1 (beta)

 

HP Pavillion 15-ab113na

Outcomes