1 Reply Latest reply on May 2, 2016 9:38 PM by goodplay

    How do you fix the "Windows Encountered a problem installing the driver software for your device"?

    bighomie93951

      Hello, so I've been stuck with this for about 6 hours and I really need help on this. What I am trying to do is install the Radeon Crimson Hotfix  / The Original and It's just not working. I've followed all the instructions here How-To Install AMD Radeon Software on a Windows Based System  but I'm noticing something missing.. there is no restart thing after it is done installing which is odd.. anyways, I went to go and install it by going to Drivers and Software in the control panel and pressing "update drivers" but when I pressed that this came up "Windows Encountered a problem installing the driver software for your device" " We found the device but we had trouble installing it" "Contact your manufacturer" So can I have some help?

       

      Thanks.