8 Replies Latest reply on Jan 6, 2017 5:41 AM by techgonza

    RadeonSettings.exe - system error (Qt5Core.dll, ...)

    navje

      Hey,

       

      I replaced my old GPU with new one R9 390 from gigabyte.

      So first I removed old drivers with guru3d software DDU, and give it a fresh install of new crimson drivers (non-whql-64bit-radeon-software-crimson-16.3-win10-win8.1-win7-march9) and than after reboot i get these messages (see attached images).

      What I do next was

      - reinstall/repair dotNet 4.5.1

      - reinstall/repair Visual C++ 2013 (12.0.30501)

      - CMD (scf /scannow)

      - CMD (DISM /Online /Cleanup-Image /RestoreHealth)

       

      And problem is still there!

      So what can I do now have any suggestions?

       

      My specs:

      Gigabyte Z97X-Gaming 3

      Intel Core i5 4460

      2x8GB Crucial Ballistx, 12800 CL8

      Gigabyte R9 390 8GB

      Intel 520 SSD / 2x Segate 1TB (raid)

      750W Power unit (bronze)

      2x Philips Brilliance 240 PW

      Keyboard

      Mionix Naos 3200

        • Re: RadeonSettings.exe - system error (Qt5Core.dll, ...)
          Hardwood

          Similar issue here. Installed the 16.3 yesterday as an overthetop from 16.2. Today Radeon Settings didn't appear in the sys tray, but is available on desktop right click, it won't launch and event viewer has this error. this is win10 x64 and my R9 290x. The additional settings continues to work.

           

           

          Log Name:  Application
          Source:    Application Error
          Date:      2016-03-16 7:07:03 AM
          Event ID:  1000

          Task Category: (100)

          Level:     Error
          Keywords:  Classic
          User:      N/A
          Computer:  Computer1

          Description:

          Faulting application name: RadeonSettings.exe, version: 10.1.1.1622, time stamp: 0x56de081e

          Faulting module name: atiadlxx.dll, version: 7.16.15.1302, time stamp: 0x56c37db4

          Exception code: 0xc0000005

          Fault offset: 0x000000000008e647

          Faulting process ID: 0x4b4

          Faulting application start time: 0x01d17f84bbc8af11

          Faulting application path: C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

          Faulting module path: C:\Windows\SYSTEM32\atiadlxx.dll

          Report ID: 6b1cea9e-5e64-44cc-9bf5-df635f06ed1d

          Faulting package full name:

          Faulting package-relative application ID:

          Event Xml:

          <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

            <System>

          <Provider Name="Application Error" />
          <EventID Qualifiers="0">1000</EventID>
          <Level>2</Level>
          <Task>100</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2016-03-16T13:07:03.398153700Z" />
          <EventRecordID>59332</EventRecordID>
          <Channel>Application</Channel>
          <Computer>Computer1</Computer>
          <Security />

            </System>

            <EventData>

          <Data>RadeonSettings.exe</Data>
          <Data>10.1.1.1622</Data>
          <Data>56de081e</Data>
          <Data>atiadlxx.dll</Data>
          <Data>7.16.15.1302</Data>
          <Data>56c37db4</Data>
          <Data>c0000005</Data>
          <Data>000000000008e647</Data>
          <Data>4b4</Data>
          <Data>01d17f84bbc8af11</Data>
          <Data>C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe</Data>
          <Data>C:\Windows\SYSTEM32\atiadlxx.dll</Data>
          <Data>6b1cea9e-5e64-44cc-9bf5-df635f06ed1d</Data>
          <Data>
          </Data>
          <Data>
          </Data>

            </EventData>

          </Event>

          • Re: RadeonSettings.exe - system error (Qt5Core.dll, ...)
            navje

            Well it helped me out, what I had done was that I registered DLLs again under CMD

            Run CMD with admin rights. In CMD go into folder System32 (C:\Windows\System32>)

            Than I run this command "regsvr32", so it looked like this.

            C:\Windows\System32>regsvr32 Qt5Core.dll

            and I repeat this for other three missing DLL files.

            • Re: RadeonSettings.exe - system error (Qt5Core.dll, ...)
              ebonclaw

              I actually ran into this last night while running the latest hotfix (16.4) on my R9 Fury Tri-X.  Regsvr did not help, said the drivers could not be located.  Reinstalled Visual C redist libraries.  Ran SFC.  Tried to go back to 16.3, and now 16.3 had the same errors (it used to run fine).  Had to go back to 16.1 for everything to work again, but 16.3 was more stable with BF4 than 16.1.  Will try going back to 16.3 tonight after reinstalling 16.1 to see if I can get those QT files working again by using the 16.1 installation to fix them.  16.4 broke what was finally running stable, but it was a beta driver, so I half expected some issues.

              • Re: RadeonSettings.exe - system error (Qt5Core.dll, ...)
                jimboo84

                I was about to update my drivers too. But Radeon Settings changed in my Windows 10 to Cnext.exe, after rebooting my computer.

                Radeon Settings isn't present anymore at the system tray.

                Anyone is aware of this Cnext name?

                 

                I do get the same Qt5 errors.

                • Re: RadeonSettings.exe - system error (Qt5Core.dll, ...)
                  techgonza

                  Download this Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center

                  That will fix your problem. Remember x64 is 64-bit and x86 is 32-bit. Good Luck!