AnsweredAssumed Answered

AMD Card crashing when on the internet

Question asked by ravenking1771 on Feb 15, 2016
Latest reply on Feb 16, 2016 by goodplay

So last week my video card began to crash when I was checking the internet.  The screen would freeze go black and then restart usually with the browser having crashed with the usual "Firefox has crashed" report.  If I went back on the internet it would repeat the freeze then crash then restart with an accompying message of the "the AMD video card has stopped functioning and has recovered". I think it may have something to do with the Flash add on because when I uninstalled it the problem was greatly reduced.  I think it might be some sort of software incompatability but I have no idea how to fix it.

 

I have a Raedon R9 270 card

Dell Desktop

This is a Windows 8.1 x64

24 GB RAM

Intel Core i7-4790 CPU 3.60 GHz 3.60 GHz

not overclocked

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