0 Replies Latest reply on Dec 22, 2015 7:23 PM by swindle007

    My screen goes black when I boot into windows after installing new video card drivers.

    swindle007

      Last week my wife bought me a GIGABYTE RADEON R9 380X for Christmas.  I uninstalled the drivers for my old video card, removed it, installed the new one and the latest crimson drivers.  When Windows 10 restarts the screen goes black and I can not do anything.  I can boot into safe mode and reinstall the drivers, but that doesn't seem to help.   I've even tried formatting and reinstalling Windows 10, but that didn't help, so I than reinstalled Windows 7 thinking it might be an issue with Windows 10.  However, as soon as I installed the newest drivers on the fresh copy of Windows 7, the screen goes black once the Windows logo appears.  So I RMA the video card and the replacement came in today.  I installed it and I'm still getting the black screen after installing the lastest drivers.  Can someone help me before I go insane!

       

      My specs:

      CPU;  AMD Phenom II X6 1055T

      OS;  Windows 10 and Windows 7 64 bit

      Mother Board;  GIGABYTE 970A-DS3P

      Old Video Card;  ATI Sapphire HD5850

      New Video Card;  GIGABYTE RADEON R9 380x