2 Replies Latest reply on Apr 26, 2012 5:22 AM by settle

    Error when Installing Catalyst 12.3 Mobility Driver [Edit: Fixed in 12.4]


      I just installed 12-3_mobility_vista_win7_64_dd_ccc.exe, but I received an error that I have not received before in prior catalyst 12.x and 11.x versions.  Does anyone have an idea of what may have changed to cause this and what I can do to fix it?  Thanks!


      Hardware information

      NameAMD Radeon HD 6620G
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9641
      Vendor ID0x1002
      Class Code0x030000
      Revision ID0x00
      Subsystem ID0x358d
      Subsystem vendor ID0x103c


      HDMI Audio Driver

      Final Status:Fail
      Version of Item:
      Size:1 Mbytes


      Error messages
      Driver Install: the driver package did not preinstall because files that are referenced by the INF file could not be found