AnsweredAssumed Answered

Error when Installing Catalyst 12.3 Mobility Driver [Edit: Fixed in 12.4]

Question asked by settle on Apr 11, 2012
Latest reply on Apr 26, 2012 by settle

I just installed 12-3_mobility_vista_win7_64_dd_ccc.exe, but I received an error that I have not received before in prior catalyst 12.x and 11.x versions.  Does anyone have an idea of what may have changed to cause this and what I can do to fix it?  Thanks!


Hardware information

NameAMD Radeon HD 6620G
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9641
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x358d
Subsystem vendor ID0x103c


HDMI Audio Driver

Final Status:Fail
Version of Item:
Size:1 Mbytes


Error messages
Driver Install: the driver package did not preinstall because files that are referenced by the INF file could not be found