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PC Processors

IceJackal
Adept I
‎11-23-2023 02:30 PM

Serial number doesn't match on AMD processor

Hi 
I am writing to let you know that I recently purchased an AMD Ryzen 5 5600G CPU but the part number or serial number is not in the AMD database.
The screenshot of CPU-Z is attached. Also some images of the box. 
 
Its serial number is 9KX5875U30092
and Part number is: 100-000000252CBX
 
I would be grateful to you if you can clear my confusion. 
check the pictures as well
cpuz.pngIMG_20231119_184024_1.jpgIMG_20231119_183955.jpgIMG_20231119_184045_1.jpgIMG_20231119_184005.jpgIMG_20231119_184055.jpg
 
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3 Replies
goodplay
MVP
‎11-23-2023 09:41 PM

I can't find any info on 'CBX' in the part no.., or the 39MB cache (normally 19MB).

Perhaps for a specific region market only?

Might be an idea to make a query (send info/pics) on https://www.amd.com/en/forms/contact-us/support.html

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
IceJackal
In response to goodplay
Adept I
‎11-23-2023 11:58 PM

but in the CPU-Z its 16MB cache, not 39MB. Its confusing . I submitted a ticket to AMD btw

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IceJackal
In response to goodplay
Adept I
‎11-25-2023 11:39 AM

Well.. AMD isn't responding to my Email. It seems something fishy going on with AMD. 

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