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Adept II
Adept II

Ryzen 3600 mostly reboots and some crash

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I beg you i'm going crazy

Stock cooler (had some cheap coolermaster with the **bleep** "pin" block, was very hard to set it and it spilled paste on the sides, can this be the problem? inside is clean)
msi b450 gaming plus max
msi get force 1660 super 6gb
crucial ssd m2 250gb mx 500 2280 (windows 10 pro here) and seagate 1tb
be quiet pure power 11 500w
be quiet pure base case
hyper x  dimm fury refresh ram 3200 8x2
Pc is from early october, made it myself

Problem: mostly fast reboots, rare blue screens
dump: https://easyupload.io/gycby0
Is the WHEA_UNCORRECTABLE_ERROR event 18

Those reboots mostly always happens right after system start, by opening a video or using the search in windows, or else after a couple hours during some low activity like browsing, youtube or league of legends.

I never crashed in bios.
Never crashed during heavy gaming load or OCCT. ( bu i suppose it was jsut "stable day")

Now, after those reboots the ryzen behavior.. change and i have the core number 6 stuck like this: (also voltage stuck over 1.4 and higher temps)

6cK4P5r

This is idle but core 6 IS ALWAYS over 4mhz.
For some reason, the pc is 100% stable with this, never crashed or rebooted.
After restart it go back to normal (all cores go in idle, 35-40 idle temp) and the reboot lottery start.
I'm 100% clueless.

I updated everything, updated the bios, did 2 cicles of memtest and all OCCT stuff for 1h, 0 errors.
Windows is fully updated, i do dism/sfc often and no errors.
Bios settings are stock default, only xmp 1 enabled for 3200. (but disabling or going 2 for 3000 change nothing)

Now, most days the pc is stable, had even 18 consecutive days of no reboot until few days ago, i use it 14h/day.

Pc is recent, fresh windows pro 10 recent iso, the extra stuff at start are just mouse program, mozilla maint, realtek audio and Nvidia display.

Do pc load with something wrong?
Is cpu defective/damaged? (but still can work well for 18 days?)
Maybe the mobo or something is sending wrong voltage? How do i check? I don't have more ryzen or recent mobo around.

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Grandmaster
Grandmaster

Re: Ryzen 3600 mostly reboots and some crash

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If your computer is working properly with 34 multiplier, we will give 36 multiplier and we will increase the voltage. You will probably be using your PC without any problems. That's all! The reason for this voltage boosting requirement is because you don't have a good BIOS or a good PSU. But your random restart problem is still puzzling me.

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Grandmaster
Grandmaster

Re: Ryzen 3600 mostly reboots and some crash

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Restart problems occur if PSU or CPU or motherboard VRM is overheating. The WHEA error is usually caused by the motherboard VRM not supplying the processor with proper voltage due to the PSU or the BIOS. 

EDIT: You have to buy a good PSU. Considering your future GPU upgrade, 750w gold or better PSU. Unless you run your system with a good PSU, it will be difficult to resolve the error messages.

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Adept II
Adept II

Re: Ryzen 3600 mostly reboots and some crash

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@mstfbsrn980 wrote:

Restart problems occur if PSU or CPU or motherboard VRM is overheating. The WHEA error is usually caused by the motherboard VRM not supplying the processor with proper voltage due to the PSU or the BIOS. 

EDIT: You have to buy a good PSU. Considering your future GPU upgrade, 750w gold or better PSU. Unless you run your system with a good PSU, it will be difficult to resolve the error messages.


Is not like i have a cheap PSU, 3600 and super 1660 need way less than 500w.
But as i said, i get the reboots at low temp/use.

How can i check the voltage problem?

What about the cpu number 6 core thing? Is normal? I also noticed the core become absent in OCCT.

Anyway, more crash dumps from october:

https://1drv.ms/u/s!AnQ4g2Vrik9YggVyKL2MxI9GrwX3?e=4bGFTG

Updating stuff (if is that) improved stability a bit, i got no bluescreen and less reboots in november.

 

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Grandmaster
Grandmaster

Re: Ryzen 3600 mostly reboots and some crash

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The weather is getting colder. Maybe that's the reason. Don't be afraid to buy a new and expensive PSU. Your money will not be wasted. Also I could not download the blue screen files. You can also increase the stabilization by going to the CPU core voltage with the BIOS and increasing it from 1.4 to 1.5. The CPU temperature will increase as increasing the voltage. Pay attention to this and increase your computer experience.

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Adept II
Adept II

Re: Ryzen 3600 mostly reboots and some crash

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@mstfbsrn980 wrote:

The weather is getting colder. Maybe that's the reason. Don't be afraid to buy a new and expensive PSU. Your money will not be wasted. Also I could not download the blue screen files. You can also increase the stabilization by going to the CPU core voltage with the BIOS and increasing it from 1.4 to 1.5. The CPU temperature will increase as increasing the voltage. Pay attention to this and increase your computer experience.


Please, don't ask people to toss a 80euro/100$ PSU for a "maybe is the weather".  (did a couple OCCT voltage test and no errors)
I got 500w as ryzen and 1660 do not need more at all, i don't want to oc, i stay at 1080/60. (and only in gaming, i still desktop/internet at 1280*720)

Wait, it is fine to keep windows 10 at 1280*720?

Or ryzen 3600 can't work with 500w?

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Grandmaster
Grandmaster

Re: Ryzen 3600 mostly reboots and some crash

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Of course it works. But you said that it is restarting... Where should we look for the error when you are using 500w?

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Adept II
Adept II

Re: Ryzen 3600 mostly reboots and some crash

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@mstfbsrn980 wrote:

Of course it works. But you said that it is restarting... Where should we look for the error when you are using 500w?


I don't follow, having 500w means you can't troubleshoot?

Explain a bit.

I have a 7 years old vp 650w in the old pc.

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Grandmaster
Grandmaster

Re: Ryzen 3600 mostly reboots and some crash

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Let me explain as much as I can. When a PSU generates power close to its capacity, it will both heat up and lose voltage stabilization. If it gets too hot or is too close to its capacity, it cuts off the power. If it is generating power close to its capacity so that it does not need to cut the power, then it is very likely that the voltage stabilization will lose. It can give a WHEA error when it loses voltage stability. It may also cause restart error with cutting off the power.


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Challenger
Challenger

Re: Ryzen 3600 mostly reboots and some crash

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Forget the PSU for now...  It's a decent enough unit and your system does not need to have more power.

I just ran 9 instances of ATTO on each HDD/SSD/USB HDD, Furmark, and Prime95 (small FFTs)... Opened up iCUE and my AX860i reported a peak max Power In of 486 W... Idle is about 160W

I have a 3700X, 5700XT, H100i, and more HDDs/SSDs than most sane people have...  So I highly doubt your PSU is the problem.

 

Do you have the latest BIOS for your motherboard?  Do you have the latest AMD Chipset drivers?  Are you using one of the AMD Ryzen Power Plans (Balance or Performance)?

 

QB

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Grandmaster
Grandmaster

Re: Ryzen 3600 mostly reboots and some crash

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Restart problem is caused by either the mobo or the PSU. You have written everything except these. I have something today. :D I'm OK for this...

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