PC Processors

[kennyblitz]

Hi

Can anyone tell me if a Radion R7 350x is compatible with a UEFI equipped main board ?

I am having a hard time getting my Acer TC-875-UR12 to recognize anything other than onboard graphics. The machine does not display anything using the card or the onboard graphics while the card is installed. I can hear the PC boot and it sounds like it boots to Windows 11 normally...just without any video.

I am limited to low powered graphics cards because my 300W power supply is not able to be upgraded. So the card must be PCIe powered.

I have located and purchased a refurbished R7 350x that will arrive tomorrow. Please let me know if you can tell me about this compatibility issue.

Thank you for your help.

Kennyblitz

[kennyblitz · Accepted solution]

Yes, it is a DELL card. I will check with them.

Thank you!

[kennyblitz · Accepted solution]

Thanks everyone for the help.

AMD tech support has just answered my question:

They said it was not compatible

However, I tried it anyway and lo and behold...it works!

Thank you all for your help! 

[elstaci]

I couldn't find anything to indicate if the DELL R7 350X OEM GPU Card is verified to work in UEFI mode.

The only thing I found was an UNOFFICIAL BIOS at PowerTechUp that shows that it is compatible with UEFI Mode:

@goodplay is knowledgeable of which cards support UEFI mode. Maybe he knows for sure.

NOTE: The DELL R7-350X OEM requires a minium PSU of 300 watts.

[kennyblitz]

Thanks! I appreciate your checking it for me.

[elstaci]

Try asking AMD Support. They should give a definite answer from here: https://www.amd.com/en/support/contact-email-form

If no one else is able to give you a definite answer.

[kennyblitz]

Thanks!

[goodplay]

Sorry can't help with that one, could be a thrice over rebadge/refresh oem.

If it's a dell card, their support should know? 

[kennyblitz · Accepted solution]

Yes, it is a DELL card. I will check with them.

Thank you!

[kennyblitz · Accepted solution]

Thanks everyone for the help.

AMD tech support has just answered my question:

They said it was not compatible

However, I tried it anyway and lo and behold...it works!

Thank you all for your help! 

[elstaci]

Is your BIOS set for CSM Mode instead of UEFI Mode?

If it is set for CSM Mode that is why it worked.

If it is set for UEFI Mode then I guess that Unofficial BIOS was correct.

[kennyblitz · Accepted solution]

I disabled secure boot in the BIOS and the card loaded and works fine.

Interestingly, all the running specs show that UEFI is still in charge.