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biscottienutella
Journeyman III

New installation trouble

I built this setup for a friend:
Ryzen 5 8600G
Gigabyte A620M-H
Kingston FURY Beast Black EXPO DDR5

I've installed everything, but when I turn on the PC, the fans start spinning, no LEDs light up on the motherboard (assuming it has any), but nothing shows up on the display. I've already tried switching the RAM sticks. What do you think the issue could be?

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2 Replies
misterj
Big Boss

Hard to say, biscottienutella, is the moon gibbous? First list ALL parts. Where is the monitor connected? John.

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There are 3 different versions of your Gigabyte Motherboard - Version 1.0 , 1.1, &  1.2.  The below is for Version 1.0. If you have version 1.1 or 1.2 then you must go to that download page and check the same information that I posted below: https://www.gigabyte.com/Motherboard/A620M-H-rev-10/support#support-cpu

Screenshot 2024-08-20 082323.png

Version 1.2 says you need BIOS Version "F2" or newer for your processor to work as an example which is different from version 1.0.

 

According to your Motherboard CPU LIST you need BIOS Version "F20" or newer installed for your processor to work and boot up: https://www.gigabyte.com/Motherboard/A620M-H-rev-10/support#support-cpu

Screenshot 2024-08-20 075911.png

According to Gigabyte Support download page BIOS version "F20" or newer that came out on December 18th, 2023: https://www.gigabyte.com/Motherboard/A620M-H-rev-10/support#support-dl-bios

 

So if you Gigabyte Motherboard was manufactured after January 2024 it should have the correct BIOS version to support your 8600G processor. IF older then you will need to find out which BIOS Version your Gigabyte Motherboard has installed and update it before using the new processor.

 

Note: You Gigabyte Motherboard has the QFLASH PLUS button where you can update the BIOS without needing a processor installed:

Q-Flash Plus Button (Note 1)
Q-Flash Plus allows you to update the BIOS when your system is off (S5 shutdown state). Save the latest
BIOS on a USB thumb drive and plug it into the Q-Flash Plus port, and then you can now flash the BIOS
automatically by simply pressing the Q-Flash Plus button. The QFLED will flash when the BIOS matching
and flashing activities start and will stop flashing when the main BIOS flashing is complete.

(Note 1) To enable the Q-Flash Plus function, please navigate to the "Unique Features" page of GIGABYTE's
website for more information.

 

Next go to Gigabyte Support Download page again and see if the RAM you purchased is listed for the 8000 Series Processor as being compatible. If not listed then go to the RAM manufacturer and see if it is compatible with your motherboard and processor: https://www.gigabyte.com/Motherboard/A620M-H-rev-10/support#support-memsup

 

NOTES from your Memory QVL List for the 8000 series processors:

 

* 2 DIMM: One pair of memory modules installed into the paired of slots will enable Dual-Channel memory configuration. Please install the memory modules into slot of DDR5_A2, DDR5_B2 for best compatibility and performance.

* Speed dropping policy according to AMD processor specification (EXPO/XMP disabled): - Drops down to DDR5-3600 when 2 DIMMs of the same channel are installed e.g., DDR5_A1 / _A2. Please adjust your setup according to the recommendation as above. - Drops down to DDR5-3600 when 4 DIMMs are installed.

* When running EXPO/XMP at DDR5-5200 or higher, the system's stability may vary by AMD processor and memory module's margin of capabilities.

* When running EXPO/XMP at DDR5-6600 or higher, the memory performance gain may not be proportional due to AMD processor current architecture limitation.

* When enabling Dual-Channel mode with two or four DDR5 memory modules, it is recommended that using the same capacity, brand, speed, and chips of memory modules.

* Memory modules listed above is for reference only. Due to massive memory models in market, we would try to verify as many as possible. 

 

Note: Make sure you have your Motherboard's ATX_12v - 8 pin PSU power cable connected otherwise it won't boot up.

 

Seems like your Gigabyte Motherboard doesn't have Trouble LEDs nor Digital Codes to alert you when BIOS failed to boot.

 

So you will need to purchase, if your PC Case doesn't have one, a PC SPEAKER and connect it.  The PC SPEAKER will then start sending BEEP codes while booting up.

Screenshot 2024-08-20 081327.png

This Tech site has the common Beep codes for Gigabyte Motherboards. This is the one that seems to be the closest Beep codes from your manual: https://www.electronicshub.org/gigabyte-motherboard-beep-codes/

Gigabyte Motherboard Beep Codes

Gigabyte motherboards commonly use the AMI (American Megatrends Incorporated) BIOS beep code system. Here are some common beep code patterns associated with Gigabyte motherboards.

  • One Short Beep: A successful POST (Power-On Self-Test). This indicates that the system has passed the initial hardware checks and is starting up normally.
  • Continuous Short Beeps: This typically indicates a power supply issue or insufficient power being supplied to the motherboard. It could be caused by a faulty power supply unit (PSU) or issues with the power connections. Checking the power supply connections and ensuring adequate power is being supplied can help resolve the problem.
  • One Long Beep Followed by Two Short Beeps: This beep code suggests an issue with the RAM (Random Access Memory). It may indicate that the RAM modules are not properly installed or recognized by the motherboard. Reseating or replacing the RAM modules can help troubleshoot this problem.
  • One Long Beep Followed by Three Short Beeps: This beep code usually indicates a problem with the graphics card or the video card’s connection. It suggests that the graphics card is not seated correctly or may be malfunctioning. Checking the video card connections or trying a different card can help diagnose the issue.
  • One Long Beep Followed by Continuous Short Beeps: This beep code can indicate a CPU (Central Processing Unit) or motherboard issue. It suggests a problem with the CPU or the motherboard’s memory controller. We recommended to consult the motherboard’s manual or the manufacturer’s website for specific troubleshooting steps in this case.

Please note that these beep codes are general examples, and the specific beep codes for your Gigabyte motherboard may differ. Refer to the motherboard’s manual or the Gigabyte’s website for the accurate beep code information related to your specific Gigabyte motherboard model.

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