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Junkpile
Journeyman III

Computer reboots when core performance boost is on

AMD Ryzen 7 5800X3D

GIGABYTE X570 AORUS ELITE

2 X 16 GB PC4-28800 DDR4 SDRAM G.Skill F4-3600C16-16GTZNC

ASUS TUF RX 7800 XT GAMING OC

Seasonic FOCUS GX-1000 ATX 3.0

Dark Rock Pro 4

Sorry about messy post. Try to think everything that i have tried.

 

So i have about year old 5800x3d cpu and it have started to reboot when core performance boost is on. Without cpb totally stable.

I did get whea 18 errors like couple times a week before and i was thinking that it's probably some gpu driver problem because i did buy RX 7800 XT last fall. Now it's gone point that it's reboots even in windows log in screen.

I was thinking that it's probably PSU (old was 850x corsair RMx) so i bought new 1000w seasonic. Well didn't help.

Then i did run memtest64 6 hours xmp on and off. Both passed.

After that i download some tress test that boot from usb stick and computer reboots like in 10 min so it's not probably windows thing.

Tested new f39 and old f37 bioss. Same thing. 

Tested high loadline calibration. Rebooted, but i think that it did take longer.

Temps should be ok, not great. About 80c max.

Recorded some hfinfo data before computer reboot while idle. Voltages were 1.152v, soc 1.08v, vddp 0.8v

After computer reboots it doesn't post. I need to remove power cable, wait a while and then it post and say that i need to reset bios settings.

I have old 3800x somewhere. Need to find it and test if that make computer reboot too. 

Anybody have any ideas what to still try? It's probably broken CPU or mobo :(. 

One weird thing i did notice too. No idea does it have anything to do with reboots, but before reboot there is always these two events (id 125) in event viewer. 

 

ACPI thermal zone \_TZ.UAD0 has been enumerated.
_PSV = 290K
_TC1 = 0
_TC2 = 0
_TSP = 1000ms
_AC0 = 0K
_AC1 = 0K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 294K
_HOT = 293K
minimum throttle = 0
_CR3 = 0K

 

ACPI thermal zone \_TZ.PCT0 has been enumerated.
_PSV = 290K
_TC1 = 0
_TC2 = 0
_TSP = 1000ms
_AC0 = 0K
_AC1 = 0K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 294K
_HOT = 293K
minimum throttle = 0
_CR3 = 0K

 

 

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2 Replies
atogatog2429
Journeyman III

Holy mother.. We have the same issue and almost exacatly the same specs. im running a 7900xt instead of a 7800xt. Did you find a solution?

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McNickname
Journeyman III

I have recently started running into this issue with the same ACPI thermal zone stuff showing up. I'm running a 5950x with a 7900xtx. Everything has been fine until about 2 days ago. Seems to still be happening when playing games for about 30 minutes or so then crashes to a black screen and fans turn off, but ram stays lit up. I'm really at a loss because when gaming cpu and gpu temps are around the 60-62 degree mark, so it's not super hot. If you have any updates it would be appreciated if you shared.

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