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Processors

novapds
Journeyman III

Asus Prime X470-Pro not registering my ryzen 2700x

So i rebuilt my entire computer a long time ago and bought an Asus Prime X470-Pro and an ryzen 7 2700x. Everything went smoothly untill i came to the promt screen which said CPU ERROR!. The cpu cooler works fine but the Cpu Cooler appreantly doesnt get registered and i cant change the lighting on it. I would really like help with this as i like to change up colors in my system from time to time.

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15 Replies
benman2785
Big Boss

dude - what is your problem

1. CPU error // your CPU is not working
2. CPU Cooler not RGB

1. do a CMOS reset

2. is Cooler plugged into RGB-Header of MoBo?; correct cables used? correct headers used?

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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The CMOS is reset and the cooler is plugged in correctly. Its working just fine i just cant interact with it in any way.

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show us a picture of your RGB in BIOS

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Rgb in bios? Where the hell would i find that?

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well - in your bios xD

look through all the pages:

for me it is under "peripherals"

https://www.youtube.com/watch?v=Js9p0qqivWo min 5:42

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Looking through bios overview's this is a feature that does not exist on my board.

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yours wouldnt be called RGB Fusion but "Aura" or "RGB" or "RGB Aura"

it WILL be there

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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I only have an option to turn Aura on or off. No settings i could tweak or look at.

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ok - enable it
go into windows and download the ASUS Aura software - then set your CPU Cooler to your wished color

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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As i stated earlier the Cpu cooler that came with the Cpu is comming up with a cpu fan error everytime i boot the computer. Its non interactive.

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is the fan actually spinning?
what are the temps in BIOS?

maybe the Cooler is defect - you will get a Wraith Prism for 10-15€ on eBay - so dont hassle with RMA on a dead cooler
but you can try to plug your CPU Cooler on a different CPU FAN header

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Yes the fan is sipinning and i can play with it perfectly fine. The temps are normal i just cant get the motherboard to register it actually being plugged in.

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please show me a picture on what header your CPU Fan is plugged in ;)

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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The cpu cooler is plugged into CPU_FAN And i no longer get the promt screen saying "CPU FAN ERROR" anymore. I realised i plugged it into the wrong header and its working i pressume. Only issue im having is that the aura creator tool is not registering it which is a common bug more people complain. And i dont know a work around.

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would be nice if you could give me a kudo for my suggestion to check the CPU FAN header ;)

as i havent own any ASUS MoBos since 2001 i cant help you with ASUS AURA... :/

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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