New post, because I can not post any other reply in the old one, tryed everything.
The system freezes, but you can move the mouse.
Sometimes the mouse also freezes, but the screen remains active where it was, but everything is frozen and there is no blue screen and the PC does not turn off, it simply freezes.
this is occurring randomly and without heavy use and most of the time it occurs with it in IDLE.
Motherboard: Asrock x670 Steel Legend
CPU: 7600x
RAM: 2x16gb Corsair 4800mhz (not in QVL *)
SSD NVmE : KC3000 1tb for Windows and 2tb additional.
Windows 10 x64 22H2 - 19045.2364
Two wireless mouse: Everything Logitech: MX Vertical and LIFT (Bolt adapter).
Logitech Keyboard K860 (Unify - same adapter MX Vertical)
* The RAM with 4800mhz is not yet in QVL, but the 5200mhz version is in QVL, this could be the cause?
I already tested with 4 sticks and received WHEA errors.
now I bought a 7700x and other memories that are in the QVL to test if this could be the problem.
in the event log the most I found was error de :
amdfendr, amdkmdag.sys, Ntkrnlmp.exe, dxgmms2, VidSchWaitForEvents..
but these issues were reported at random and only amdfendr that occurred in one of the freezes, I disabled AMD Crash Defender in services, but it still froze.
This week the new memories will arrive to test, I bought Kingston and Adata/XPG now, both in QVL.
But I also bought the 7700x to test another processor.
Do you think it could be memory or processor? Or do you think it could be something else?
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Tested with BIOS: 1.01, 1.11, 1.11 (AS3 and AS6) and nothing different in this problem with this current setup.
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if it's CPU, it would be very simple to do the RMA, if it's RAM, maybe it's not a problem.
The worst thing would be that I didn't find the problem even testing other RAM or different CPU.
Images and videos with the problem:
