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theblackreign55
Journeyman III

ryzen 3 3200g gpu crashes when using windows installation media

I am having trouble installing windows on a custom build ryzen 3 3200g with radeon graphics, asrock b450m pro4-f motherboard with intel 256gb 545s series SSD, and G.skill ripjaws V ddr4 2400 2x4gb ram. My bios works perfectly fine and is able to recognize my memory and list the appropriate settings within the bios. I am attempting to clean install windows 10 64-bit from USB installation media from the windows website. When I boot from the USB, both in UEFI and Legacy modes, I typically get an immediate crash. Sometimes the installation media runs and I can get to install it. I have even got to safe mode once, but I have always ended up crashing before I can complete the windows installation and install appropriate drivers. I have tried updating my bios, booting from different USBs with RAM in different slots. I have tried installing to HDD with the same result. I have yet to have an issue booting to bios, so I do not think it is a motherboard issue. I have a list of windows BSoD stopcode errors that I could provide, but they all seem to point towards a need to update drivers. I cannot update any drivers because windows is not installed on my SSD. Any suggestions would be very helpful.

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daman7676
Journeyman III

I posted the below to another thread about getting the "G" series to boot/install.  I essentially have the same issue you do.

Just wanted to share my recent experience - similar to OP, I could never get the AMD graphics drivers to ever load.  I was taking a 12 year old build that's been sitting in a box for the past 8-9 years and updating it. 


Let me be clear, I WAS NEVER ABLE TO GET THE integrated graphics to work - I could not get the AMD drivers to load and have the system remain stable.  I was able to get them loaded for about 10 minutes but that was not touching the system.  After, I would close out the Radeon installer, it would eventually crash and never reboot (unless i went into safe mode).  Extremely frustrating.

 

  • (New) AMD Ryzen 3200G
  • (New) Gigabyte B450M AORUS rev 1.0 - Latest BIOS F50 came pre-loaded
  • (New) Crucial Ballistix 3200 MHz DDR4 DRAM Desktop Gaming Memory Kit 16GB (8GBx2) CL16 BL2K8G32C16U4R
  • (Old/resused) Thermaltake W0106RU 700W Complies with ATX 12V 2.2 & EPS 12V version SLI Certified 80 PLUS Certified Modular
  • (Old/reused) SATA 320GB 7200rpm 3.5" HDD
  • (Old/reused) eVGA 8800GTS 512mb GPU - I'll get to this in a minute...

 

As noted, I haven't done a build in over a decade.  I was hoping to just pull the old tower out of the box and fire it up.  But of course, it didn't survive.  The mobo failed but I believe the old quadcore q6600 and crucial memory still work. So just needing a budget build, I went with the components above.

 

 

Challenges:

  • Biggest/recurring issue: system would reboot randomly during install or right after install on initial boot of the OS - no BSOD, just black screen straight to reboot
  • Getting the BIOS setup right - went through multiple iterations of turning on/off CSM, changing XMP on/off, voltage, etc.  I finally got to a stable boot at least by turning on XMP so that the memory was at 3200.  Otherwise it was defaulting to 2666.
  • Couldn't install the Windows 10 home 1909 version I bought (USB) - it would load the AMD video drivers and go straight to the reboot crash.  Had to get an ISO of 1809 version which allowed me to at least load the OS.  UEFI mode only, no legacy CSM support enabled.  Full wipe of HDD and completely fresh install

 

Attempted Resolutions:

  • Set BIOS to disable CPU boost, disable IOMUU, disable Fast Boot, set to UEFI only support
  • Tried using Gigabyte Chipset Drivers - uninstalled
  • Installed AMD Chipset Drivers
  • Attempted to install Radeo Graphics Software/Driver - this was the crux of the issue
  • Installed all latest Windows 10 updates (except the AMD video drivers it attempts to install)
  • Used the AMD cleanup utility to remove all old AMD drivers (except Chipset)
  • Used DDN to uninstall all graphics drivers and start over from scratch - MULTIPLE times

 

NOTHING WORKED

 

Final resolution:

  • Installed the 10-12 year old eVGA 8800 GTS 512MB with latest drivers

 

Ultimately, the integrated graphics on the 3200G just DOES NOT WORK with my setup. I have no idea why - I could maybe try and install Windows 1909 but I doubt that'll do anything to help - especially since i couldn't even get it to load initially.  I'll eventually upgrade to SSD but this machine is really only running my golf simulator.  If anyone else has ideas, let me know.

 

Hope this helps.

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