PC Processors

[k-master]

I have a new work station.

ryzen 3 2200g

gtx 980

gigabyte x370 gaming 5

16 gb hyper x fury 2400

in very random occasions a black screen is given and nothing responds, I must turn off the power source to restart the pc.

I asked to change the pieces in the store that I bought it and when I finished putting it all together again it gave me the same problem change micro mobo ram and source.

install windows from 0 and I put the last driver.

HELP

When this happens the led of the CPU turns on

[creatie]

can you ping your pc when it black screen? can you access the share folder of that pc when it black screen?

If yes, we have same issue.

[k-master]

no, it freezes completely