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PC Processors

fazzbeast
Journeyman III
‎04-06-2020 08:16 PM

RMA process during COVID-19 pandemic

My CPU Ryzen 3950x no longer works and I haven't gotten a response to my RMA request (ticket no:[8200953185]}). So, I was wondering if the CPU RMA process has been impacted by the current pandemic and if so is there another way to get my computer up and running as I need it for school? 

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elstaci
MVP
‎04-07-2020 08:56 AM

Is your Processor still under warranty with the Retailer?

AMD Warranty goes into affect after the Retailer/Vendor's Warranty expires or ends.

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