PC Processors

[DFTech]

I have a AMD Ryzen 9 5950X Vermeer 3.4GHz 16-Core AM4 Boxed Processor and it keeps rebooting the system while under a load.

I keep getting a WHEA-Logger error in event viewer

Dose any one have a phone number to contact AMD for warranty.

Thank You

[elstaci]

You can first open a AMD SUPPORT - Warranty ticket and see if they believe you need to have your AMD Processor RMAed to be checked  or replaced: https://www.amd.com/en/support/contact-email-form

Here is where you can RMA your Processor by opening a AMD WARRANTY REQUEST Ticket: https://www.amd.com/en/support/kb/warranty-information/rma-form

NOTE: at the top of the Forum use the AMD FORUM SEARCH feature and input WHEA ERRORs. You will see many threads opened for this specific type errors.

Sometimes those errors could be due to software issues and not specifically hardware related. That is why I mentioned to first open a AMD SUPPORT-WARRANTY Ticket to see what they suggest.