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kliibapz
Journeyman III

PC restarting when switched onboard GPU (Ryzen 5 7600)

Hello everyone. Last month switched to DDR5. I did not reinstall Windows and after installation I upgraded to Windows 11. There is no problem when using external GPU, but when I switched to the another monitor that connected the motherboard's integrated GPU, after a few seconds the system reboots itself without any errors. Once restarted it doesn't repeat but the next day it repeats.

I did every stress tests but everything is OK. I did 'sfc /scannow' nothing changed. It only occurs when I switched to the integrated GPU. So, is that Windows 11 error or my CPU/MOBO is broken?

Gigabyte B650M Gaming X AX (Latest BIOS F9a), Ryzen 5 7600, Kingston Fury Beast 5600MHz, RX 6600 XT. Everything is up to date.

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BillyFeltrop
Challenger

Based on the information provided, it's possible that the issue you are experiencing with the PC restarting when using the onboard GPU (Ryzen 5 7600) could be related to a driver or compatibility problem.

Here are some steps you can take to troubleshoot and potentially resolve the issue:

Update GPU Drivers: Make sure you have the latest drivers installed for both your external GPU (RX 6600 XT) and the onboard GPU (integrated GPU). Check the respective manufacturers' websites (AMD for RX 6600 XT and AMD for Ryzen 5 7600) for the latest drivers and install them.

Check BIOS Settings: Ensure that your motherboard BIOS settings are configured correctly to handle both the external GPU and onboard GPU. Some motherboards may have settings that need to be adjusted when using both types of graphics solutions.

Verify Windows 11 Compatibility: Confirm that all your hardware components, including the motherboard, CPU, and GPUs, are officially supported for Windows 11. Check with the respective manufacturers for compatibility information.

Check Windows Updates: Ensure that your Windows 11 installation is up to date with the latest updates and patches. Microsoft regularly releases updates that can address compatibility and stability issues.

Perform a Clean GPU Driver Installation: Use a tool like Display Driver Uninstaller (DDU) to completely uninstall your GPU drivers and then reinstall them. This process can help ensure a clean installation and resolve potential conflicts.

Test with Another Monitor/Cable: Try using another monitor or a different cable to rule out any issues with the display setup.

Check for Overheating: Monitor your system's temperatures during the test with the onboard GPU. Overheating can cause unexpected shutdowns or restarts. Make sure your CPU and GPU temperatures are within safe ranges.

Test with Windows 10: If possible, try switching back to Windows 10 temporarily to see if the issue persists. This can help determine if the problem is related to the Windows 11 upgrade.

 

PC Hardware Specialist
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