Hello, i recently bought a new processor to upgate my old one
gigabyte ab350 gaming motherboard, i have 16gb ram and win10
i used to have a ryzen 5 2400g with radeon vega graphics and i bought a ryzen 7 5700g with built in graphics
from the shop told me i need to make some bios updates which i did succesfully.
after i installed the new cpu after pc start up all i get is black screen, i removed and put back the old one and everything look to be fine again.
i tried up a few solutions and some driver updates and try a second time to install the new cpu with the same result(only black screen)
maybe its a faulty one? i guess i will go back to the shop tommorrow.
if anyone has any idea, its welcomed.
sorry for my bad english, i hope you understand my problem
ikon, where is your monitor plugged into? Do you have a video card installed? Sounds like both the old and new processors have iGPUs (built in graphics). What BIOS changes did you make? John.
hello, i dont have separate video card,its connected to the motherboard plus with the new processor the system seems like it doenst start cause also the keyboard remains dark
my bios was upadated at f22 and i make from f25 and after all one by one to the latest
https://www.gigabyte.com/Motherboard/GA-AB350-Gaming-rev-1x/support#support-dl-bios
Your motherboard BIOS must be version 51g or newer to support the Ryzen 5700G.
https://www.gigabyte.com/Motherboard/GA-AB350-Gaming-rev-1x/support#support-cpu
i have upadated bios to F53d which is the latest. i make all updates from F25 and after passing also from 51g
i must make only to the F51g?