Hey there folks I dunno if anyone has any ideas I'm really hoping this is software but at the same time I'm pretty much out of ideas as I've talked on other forums, and to AMD's support as well but I don't know what to do here. I'm so tired of doing tech support right now I have the biggest headache over it. So my old PC I was not ready to replace but it died and it HAD to be replaced, so I built a new one out of savings trying not to cut too many corners but leave room to upgrade. This new PC is pretty great... when it works right, and that's the problem, it's not. I'll see if I can remember everything I've done but I've had it about a month so I've been fighting with quite a bit, there's too many things to forget!
This new machine has the following stuff:
Asus x370-A Prime motherboard, newest bios
Ryzen 1800x
Corsair RAM DDR4 16 gb (2x 8gb sticks) 2666 Mhz (I'd have to look up the model, but it's on QVL)
EVGA Geforce GTX 1060 6gb
Crucial 250gb SSD M.2
WD 1TB HDD
Corsair CX650M PSU (650w)
So I'm grasping at straws for what's wrong. This PC in general is usually working fine, however it's the intensive programs like games that are the issue. I'm guessing 0xc0000005 general protection fault crashes (regular crashes, not BSOD level) frequently .While my older stuff is generally fine, the newer stuff is not. Star Trek 's never crashed it, Guild Wars 2.... I was saying it hadn't but it just did a little ago, Warframe, Batman Arkham Knight (which is already a terrible PC port) and Deus Ex Mankind Divided however do it frequently. In Batman's case the game won't stay running longer than 5 minutes in most cases, Deus Ex is random, sometimes it works for a while, sometimes it's a 5 min thing (I think it crashes on autosave, and actually that might be the case on Batman also, but not sure why.) Honestly as far as Batman goes, I'd like to play it but I know that's such a bad PC port there's plenty of people that have still never gotten it to work right.
I'm just stumped to what's doing this. I've ran benchmarks that don't fail. I've ran Memtest86 and the windows memory test which don't find anything wrong with the memory. I've done the usual sfc/dism/chkdsk to no avail. I've had probably 5-8 driver versions of Nvidia's drivers in here (honestly if it's a software thing I fully suspect them as the QA on their drivers has gotten more than a little terrible in recent years) as for the Nvidia drivers I did use DDU to blow those out in numerous cases, I'm quite familiar with that tool. As for other general drivers as far as I know, they should be up to date I installed stuff fresh from the company sites when I built this in just the last month. I'd done quite a bit with the video driver too, I often suspect Nvidia quite a bit these days. I had tried various builds, I'd tried installing the driver only without the extras especially PhysX, but no dice. Oh, and it's not overheating, either, not even close.
As for the RAM, it's in the recommended slots on the motherboard, I've also tried one stick, I've tried juggling them, it doesn't matter the crashes persist. I also didn't have DOCP turned on when I originally made this yet, so it ran at 2133mhz for over a week fine, and I've got DOCP now, running it at it's full expected 2666Mhz but it makes no difference, the errors still occur.
I'm also aware of the Ryzen batches that had the segmentation faulting issue that was mostly seen on Linux, I already contacted AMD's support though and they checked the serial number and said it shouldn't be in that batch, so I should have a good one, unless it's just broken. I'm also not sure if the board itself can be involved in that? Maybe? I hope it's not the board, cripes, this PSU power plug has such a death grip I'm afraid of how I'll replace it in the future.
I did contact AMD's email support, unfortunately they weren't very helpful. He wanted me to go try the CPU in another machine and would RMA it if it did it on another one. While the attic is full of old computers, everything's pretty outdated by the time I replace them, (or like the old one, they break down and even then it wasn't AM4) I don't have another AM4 machine to test anything in so if it is the CPU somehow I really hope that trying it in another machine that costs $200+ to make, which I don't need, isn't going to be a warranty contingency here. As much as I wish I could just do that to test it out and make this all less of a headache, I just don't have another AM4 PC or the money, or need, for one right now.
This is just kinda killing me here. I really didn't have the money to be building this in the first place and had to use savings to do it because I can't sit here going stir crazy with nothing to do (and actually to make matters worse my TV broke while waiting on parts to make this new one, how about that timing, and we have no cable TV anyway lol 
) My old PC, the PSU blew, I dropped a new one in (the one in this new PC now actually) and it came back, and worked fine for a few days, but then it started doing hangs and BSODing all the time, and it got increasingly worse. When that PSU blew though, it didn't just stop turning on, it stopped working when the PC was at a high load gaming and broke down, so I'm not sure it didn't damage anything. But, I was doing nothing but tech support at home for like 2 weeks trying to fix the stupid thing, eventually, it got to the point that it was hanging outside of Windows prior to boot and that was close to the final straw on that once I realized it couldn't possibly be software related or the disk. The old PC I'd been upgrading since 2009, so it wasn't really in a good place to be repaired, so I had to shell out on this new one, which I really didn't have money to be making, but I needed to make a reasonable foundation to upgrade in the future, ya know?
I was floating the idea that the PSU might not be working right seeing as the old PC didn't work right with this new one either. But I dunno, I'm just not really convinced unless someone else knows more about it than I do. As for wattage, 650 watt should be enough for this, I even ran my parts through various PSU calculators before deciding on the final build instead of eyeballing it. I did hear some shaky things about this PSU after buying it. At the time, I was just so distraught trying to get the PC repaired that Corsair's was what was available locally quickly, usually a reasonable brand, and had a general 4/5 star rating on it, but later on I found out there's a green and gray tagged version of this PSU and the earlier green printed ones were crappy build quality, mine's gray though, I hope it's ok but I don't know. Is it possible for voltage changes to cause an access violation of some kind? I really don't know. Either way if it's hardware, and it may very well, it this is already shaping into a massive headache especially if I gotta get that PSU off of this board haha... ugh... Seriously though, Corsair's board power supply plug has a death grip.
Anyway sorry for the verbose spiel, thanks for any ideas or help anyone can provide
Oh the worse and worse one was on my old PC that was dying after the PSU failure, it's pretty much dead, which forced me to build this new one, which is the one with the access violations I'm having issues with now in this post. On the old PC, before it's old PSU failed, I had had no problems, when I put the new one in though, I was getting whacky BSODs and hard locks all the time which had gotten more frequent over a week or two, eventually the reset button wasn't even resetting, and it started producing the hard locks before windows even loaded which definitely lead to it not being a Windows/driver thing, and occasionally artifacts when it froze also, and I had tried another video card I had too so that wasn't it, I'm fairly sure the PSU broke something on that when it died. That PC was built in 2009 though, it was about ready to be replaced whether I had the money or not. I could talk about the insane amount of stuff I did trying to save the life of that one all day, but anyway, that lead me to building this new one.
The new one just uses the PSU I had bought as a replacement for the old one, since the old PC wouldn't be needing it and I'm not made of money haha, and from multiple power calculators I played with, 650 should easily make the clearance I need. I've seen no actual symptoms on the new one that would lead me to believe the PSU is actually bad though. I haven't had anything like monitor black outs, or TDRs on the video card or anything similar with the new one. Normally this PC runs perfectly fine and very well, until I run into a random game crashing with a protection fault, anyway. It's just regular general protection faults too, not the BSOD nature, just regular crashes but they're 0xC0000005 every time (and usually show itself as the faulting module, but occasionally, one of the kernel DLLs or a visual C++ DLL but I've already got all the C++ ones up to date too not sure what could cause that from that angle), but multiple games are doing it, and it's ONLY games doing it, especially newer ones that push the PC harder, the older ones seem to do it less or not at all, or kind of middle ground on something like Warframe where it's from 2013 but they've upgraded the graphics and content continually over time. Although, Witcher 3 hasn't done it, which is one of the few other more recent games with high tier graphics I have, maybe these particular games are just REALLY badly programmed, I know Batman is for sure though?
I had recently seen another case where somebody had this happening and RMA'd their CPU and the new one didn't do it, but I'm not sure I'll have luck with that unless I can prove it's the CPU for sure, and I sure don't want to wait on an RMA or have to redo it if I'm being honest. I had contacted AMD's support already but they expect me to test it in another PC which if I'm being honest is not really realistic, I don't keep multiple current generation PCs around and even then I couldn't guarantee it'd be socket AM4 either, having to purchase parts for a whole extra PC to test a product that costs less than it for a warranty isn't really reasonable. I wonder if I should try stressing it with OCCT more than I had before?
I suppose there's the possibility it's still a driver. That would be the easiest solution if I could figure out what it was causing it though. I usually suspect Nvidia but after trying 5-10 driver versions already that's not really helped. I wish I had more crash more dumps too. I can't do a ton with it but I had broken down Batman Arkham Knight and Deus Ex Mankind Divided's crashes more in a debugger. Deus Ex's and Batman's dumps are as follows, from the place where Deus Ex crashed I would have expected Nvidia's involvement, as for Batman that points to a function in the Wwise audio pipeline middleware a lot of games use.
I suppose there's the possibility it's a completely unrelated driver but I'm not really sure where to go to start tracking that down, I already got the newest version of everything when I built this PC around a month ago it should be all fairly up to date if not entirely up to date, they don't really change the non-video related drivers too often. But yeah if you have any other suggestions throw it at me 
ahall1983, if you have the Minidump folder with files, please compress the folder and attach to thread. Please open Settings (WinKey-i) go to Apps-AMD software and click on Modify. It takes a while but you should get a window like mine:
Please post this screenshot. Close the window - suggest you do not Uninstall anything. Enjoy, John.
EDIT: Please open a Run dialog or a Command prompt and type winver and post the screenshot.
Hey there, yeah the Windows version is the most up to date, it's 1803 Build 17134.191 64 bit. As for that driver image you have it's not possible for me to post that. I'm guessing that's part of Adrenaline but whatever that is the regular chipset drivers don't install that if you have an Nvidia GPU it would seem. Outside of the Radeon drivers listed there which I don't have the rest of my versions in the device manager match yours in your screenshot.
As for dumps, that would be a bit difficult, they're not BSODs they're regular crashes, so they're not mini dumps they're full size dumps so they're rather large. I'm also kinda getting a different variety of them lately, some are cleaning themselves up as they do take up a good chunk of space. I did post a couple debug analyze reports from the Superposition graphics benchmark and one from Batman on a thread I have on another forum though, which I'm going to link here instead of posting here because I just tried to paste them here and the text froze my browser up, this forum does not seem to handle large scale messages very well it would seem. https://forums.geforce.com/default/topic/1064669/geforce-1000-series/issues-with-0xc0000005-access-v... You can find the couple dumps I posted over there in code boxes a few posts down.
So a weird new development since before too. I noticed the other day in the event viewer that Windows claims to have patched around bad memory regions. This is a weird message, my support GoogleFu is usually very good, however I've found almost no posts from anybody anywhere about this feature using the event source name or the full text of that event. It sounds like it thought some RAM was bad and made the OS start working around it. The thing is I've heard nothing about this feature before, the Windows Memory Diagnostic also has not been ran for a few weeks now, I haven't ran Windows' built in one a while so I'm not sure when or how it would have detected anything as I've found no logs otherwise of it attempting to reboot and run it itself. Also, the crashes haven't went away either, so if it patched around "bad memory" it didn't catch all of it or there's a deeper problem which I'm afraid this is. Honestly I'm really afraid this is the board I've not heard the best things about Asus' customer service or turn over time and I really don't want to rebuild this PC *sigh*. Screenshot of the event:
I was hoping it'd be something easy like video ram however, I stuck another video card in today that I had and unfortunately it seems nothing has changed, the crashes persist. Whatever this is is not the video card, unless it's the video card slot, and I doubt that. I guess we'll see I have to test this video card more Batman AK is easy to produce crashes on but that's partially because it's a terrible piece of software from a design point to begin with, but I know the old card is crashing on quite a few games, emphasis on only games, regular software is only crashing once in a blue moon as expected.
I've also ran more memory tests since before as well I've ran the regular memtest86 as well as 86+ as well as a popular online one, HCI Memtest, however as it's 32 bit I had to run like 6 instances to catch all the RAM. Regardless, they all came back clean.
Back on the video front though I've used OCCT's GPU error checker. Both cards I've tried exhibit errors, sometimes it takes a while, sometimes it doesn't. I've heard this test is a bit odd as it doesn't directly try to test the GPU memory so much as it tests what's on the screen to see if it rendered what should have been rendered though. I guess this puts the possibility of the regular RAM back into light? On the other hand, that test only uses 56mb of RAM to run, and out of ~16000 that keeps failing to do bad on a memory test, I doubt that chosen 56mb magically is bad either.
At this point I'm grasping at straws, I just don't know what's going on. It seems like I can get error counts out of OCCT's graphics test, sure, but I'm not really sure if the average user gets 0 on this consistently or not. It's weird though, the big game crashes only seem to happen when the PC is under reasonable stress, which regular software doesn't normally do. The CPU itself is barely stressed at all on most of these games, it barely ever goes over 30-40% at most, I have 16gb of RAM and I've barely seen that even come close to filling up, either. I'm getting stumped at this point, the only other little thing I can think of that was slightly different in the crash reports was that the Superposition benchmark I tried out crashed with a heap corruption once instead.
It is beginning to sound more and more like incompatibility issues with both RAM Memory installed. You said your version of Corsair is 5.x while the QVL lists 3.31. I don't see any 5.x except with slightly different gigabyte or part numbers on the QVL LIST. None that end with C16.
If OCCT and Prime95 checks good with one RAM module installed it seems to indicate that the CPU, GPU and Motherboard and installed Memory are good.
Your Motherboard requires Dual Channel DDR4 correct? So, I am assuming both of your RAM are Dual Channel. But for Dual Channel to work the Memory must be installed in the proper DIMM Slots on the motherboard.
According to your manual A1 and A2 are Dual Channel and B1 and B2 are Dual Channel. : http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/PRIME_X370-A/E12715_PRIME_X370-A_UM_WEB.pdf?_ga=2.2019...
I purchased a set of four DDR3 Corsair Vengeance RAM MEMORY about 6 or 7 years ago. Last year found out one of the four RAM Modules went bad. I contacted Corsair to replace the single bad RAM module. They refused. They said they need the entire set to replace since they can't guarantee that the single RAM Module will be compatible with the rest of the set. Long story short, I ended up purchasing the same RAM Memory module with the same specs and part number except the last character was changed. Luckily it seems to be compatible and my computer is back to normal again. No more BSODs.
I mentioned to Corsair Support that I couldn't be without a computer for over a week or longer while waiting for the new set of Memory to arrive. That was the reason I decided to purchase the single DDR3 Module.
Oh whoops, can't edit these meant to drop this in, here's a line in the QVL for the motherboard showing just the part number with no version expectation, showing that it should at least run as 2133
just curious, but what does BIOS show when you have both RAM MEMORY installed?
