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PC Processors

tumbleburn
Journeyman III
‎08-24-2022 08:46 PM

Issue with requesting boot kit

I attempted to request a processor boot kit for my rig as I accidentally purchased an incompatible mother board, a Aorus b450m, for a Ryzen 5 5600x processor. When I typed in the Serial Number for the Ryzen it does not accept the SN and states that the format is incompatible. I do not know what to do in this situation.

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2 Replies
GreatnessRD
Miniboss
‎08-24-2022 10:28 PM

See if you can contact customer service, they may be able to help you further.

https://www.amd.com/en/support/contact-email-form

Leonidas - Ryzen 7 5800X3D | MBA RX 6800 XT Midnight Black | Be Quiet 802 Silent Base (Main)
Maximus - Ryzen 7 3700x | Power Color Fighter RX 6700 XT | Fractal Ridge ITX Case (HTPC)
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DimkaTsv
Miniboss
‎08-25-2022 10:17 PM

If your board have Q-Flash Plus (PLUS specifically!) functionality you can try to do it through it. There should be button on motherboard and USB that is written Q-Flash above it. Put BIOS image on USB (as single and only file that will be on drive). USB should be FAT32 formatted. BIOS image should also have specific name which you can look in motherboard instruction on Gigabyte or Aorus support page. 

Put USB in that specific port then press Q-Flash Plus button on motherboard. Tbh never done that, so you may look for better explanation of it on Youtube or other forums. 

UPD: tried to look up. If i get on right MB through "Aorus B450M" search it have Dual BIOS but only simple Q-Flash (funny, my B550M have 1 BIOS, but do have Q-Flash Plus). So... Good luck with boot kit, i guess

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