Seeing as this is a user to user forum, you may get other user experience.
Perhaps you should stick with querying the orig. rma /tracking number on the orig. support.
My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.