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PC Processors

Camobuff
Journeyman III
‎06-05-2023 01:15 PM

CPU RMA marked as “resolved”?

I started the RMA process about a week ago and before I got to sending my CPU in the  RMA got marked as “resolved”. Is this normal for RMA’s or was it likely it accidentally marked as resolved? I still got the emails and shipped it out, been delivered for around 3 business days but no received status yet. Just want to make sure, thanks.

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1 Solution
Trickydisco75
Adept I
‎06-05-2023 04:51 PM

It's normal, and the replacement status will go to completely processed when it gets shipped.

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2 Replies
Trickydisco75
Adept I
‎06-05-2023 04:51 PM

It's normal, and the replacement status will go to completely processed when it gets shipped.

Camobuff
In response to Trickydisco75
Journeyman III
‎06-05-2023 06:00 PM

Awesome thanks, been trying to get my PC fixed for about a month now and didn’t want it delayed anymore so I really appreciate the reply, don’t have to stress out about it for now lol. CPU was only 2 months old and was the only part I hadn’t tested so hoping I can get it replaced as all my other parts were tested and worked.

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