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PC Processors

Michael34FR
Journeyman III

Cpu box lost, Still guaranteed or not ? (7800x3d) doe the box lost void the warranty or not ?

Hello 

If one day I need to use the AMD warranty (3years) it will be a problem to not have the box or not ?

I just wrote down the SN serial number on paper and I have the purchase invoice for the processor that's all, but I lost the processor box :

That causes a problem for the warranty or not

Thanks in advance

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1 Solution

Losing the box will not void your warranty, so long as you can read the serial number and part number from the processor lid. 

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3 Replies

Have you read https://www.amd.com/en/support/kb/warranty-information/pib

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.

Yes , i have write the sn code and opn code but i have not the  box anymore . 

Does missing the original box void the warranty? 

Or not it's ok as long as i have the serial number and the cpu is intact?

If i need to send it for amd warranty, do i absolutely have to send it in its original box?

 

 

 

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Losing the box will not void your warranty, so long as you can read the serial number and part number from the processor lid.