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PC Processors

muthuvdm
Journeyman III
‎10-14-2020 06:50 AM

Can i change wraith spire cooler rgb color? LED ring always glows RED.

Can i change wraith spire cooler rgb color? LED ring always glows RED. My CPU Ryzen 7 2700

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pokester
MVP
‎10-14-2020 11:17 AM

I don't know first hand but upon searching your issue I saw several saying you can control that cooler color to with this software: https://landing.coolermaster.com/pages/amd-ryzen-wraith-prism-rgb-software/ 

If not it's easy and worth a try. 

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muthuvdm
Journeyman III
‎10-15-2020 06:10 AM

AMD AM4 RGB Cable for AMD Wraith Spire RGB LED Light Socket AM4 4-Pin Connector CPU Cooler Fan Cable is missing in the package. Can you tell me how to get it in india?

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pokester
In response to muthuvdm
MVP
‎10-15-2020 09:50 AM

First I would contact the Retailer you bought it from. They would be where to start as maybe they can exchange the product for you. If not I would contact AMD under warranty and explain. You are far from the first to complain about this. Next if they can't help, contact Cooler Master maybe they will as they make the coolers for AMD or hopefully at worst can sell you one. 

Contact AMD warranty here: https://www.amd.com/en/support/kb/warranty-information/rma-form 

You can also contact AMD support and ask if the RMA form goes nowhere: https://www.amd.com/en/support/contact-email-form 

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