cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

PC Processors

techitout
Journeyman III
‎06-15-2018 07:52 AM

broken carrier. AMD Carrier SP3 for threadripper

Can these be obtained anywhere to replace a broken one?

0 Likes
3 Replies
elstaci
MVP
‎06-15-2018 10:35 AM

Can you please elaborate your post concerning what you are asking. Also please post your computer information as per AMD Forum rules: INFORMATION REQUIRED WHEN POSTING A QUESTION .

Are talking about the plastic bracket that is used to install the Ryzen CPU/APU to the motherboard?

0 Likes
techitout
In response to elstaci
Journeyman III
‎06-15-2018 11:16 AM

Hi and thank you.  Yes "AMD Carrier SP3" is the part name for the orange plastic carrier.  I cannot find anywhere that sells them.

0 Likes
elstaci
In response to techitout
MVP
‎06-15-2018 12:52 PM

Someone else asked the same question here at AMD Forum: AMD ThreadRipper mounting bracket replacement?

As I commented on that thread, Open a AMD EMAIL Support ticket and see if they can guide you on where to get another Orange Carrier Frame for your Ryzen.

Better yet, open a AMD WARRANTY REQUEST FORM and see if AMD will send you a replacement under warranty; https://support.amd.com/en-us/warranty/rma

Someone else I believe was able to find a source that sold them separately but I couldn't. It seems like the Carrier frame is part of the CPU as a whole and not sold separately.

0 Likes