I have eventual reboots and if it were not for the sleep mode the machine freezes. when restarting after crash it gives the following error
CPU 0: Machine Check Exception: 0 Bank 4: fa00001000b0c0f
TSC 0 MISC d012000001000000
PROCESSOR 2:660f51 TIME 1534984363 SOCKET APIC 0 microcode 6006118
put that in a file "errorH" then use the command
sudo /usr/sbin/mcelog --ascii < errorH
and it gives me this:
Hardware event. This is not a software error.
CPU 0 BANK 4
MISC d012000001000000 ADDR 0
TIME 1534984363 Wed Aug 22 21:32:43 2018
MC4 Error: Protocol error (link, L3, probe filter).
cache level: generic, mem/io: generic, mem-tx: generic error, part-proc: local node observed (request didn't time out)
STATUS fa00001000b0c0f MCGSTATUS 0
CPUID Vendor AMD Family 21 Model 5
SOCKET APIC 0 microcode 6006118
motherboard: ASUS prime B350-PLUS
RAM :
Handle 0x002F, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0027
Error Information Handle: 0x002E
Total Width: 64 bits
Data Width: 64 bits
Size: 8192 MB
Form Factor: DIMM
Set: None
Locator: DIMM_A2
Bank Locator: BANK 1
Type: DDR4
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 2133 MT/s
Manufacturer: Kingston
Serial Number: 901012C9
Asset Tag: Not Specified
Part Number: 9905678-023.A00G
Rank: 1
Configured Clock Speed: 1066 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V
lscpu
Arquitectura: | x86_64 |
modo(s) de operación de las CPUs: | 32-bit, 64-bit |
Orden de los bytes: | Little Endian |
CPU(s): | 4 |
Lista de la(s) CPU(s) en línea: | 0-3 |
Hilo(s) de procesamiento por núcleo: 2
Núcleo(s) por «socket»: | 2 |
«Socket(s)» | 1 |
Modo(s) NUMA: | 1 |
ID de fabricante: | AuthenticAMD |
Familia de CPU: | 21 |
Modelo: | 101 |
Nombre del modelo: | AMD A8-9600 RADEON R7, 10 COMPUTE CORES 4C+6G |
Revisión: | 1 |
CPU MHz: | 2380.703 |
CPU MHz máx.: | 3900,0000 |
CPU MHz mín.: | 1400,0000 |
BogoMIPS: | 7785.32 |
Virtualización: | AMD-V |
Caché L1d: | 32K |
Caché L1i: | 96K |
Caché L2: | 1024K |
CPU(s) del nodo NUMA 0: | 0-3 |
Indicadores: | fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good acc_power nopl nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs xop skinit wdt lwp fma4 tce nodeid_msr tbm topoext perfctr_core perfctr_nb bpext ptsc mwaitx cpb hw_pstate vmmcall fsgsbase bmi1 avx2 smep bmi2 xsaveopt arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif overflow_recov |
core 0
processor : 0
vendor_id : AuthenticAMD
cpu family : 21
model : 101
model name : AMD A8-9600 RADEON R7, 10 COMPUTE CORES 4C+6G
stepping : 1
microcode : 0x6006118
cpu MHz : 1735.261
cache size : 1024 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 2
apicid : 16
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good acc_power nopl nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs xop skinit wdt lwp fma4 tce nodeid_msr tbm topoext perfctr_core perfctr_nb bpext ptsc mwaitx cpb hw_pstate vmmcall fsgsbase bmi1 avx2 smep bmi2 xsaveopt arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif overflow_recov
bugs : fxsave_leak sysret_ss_attrs null_seg spectre_v1 spectre_v2
bogomips : 7785.32
TLB size : 1536 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 48 bits physical, 48 bits virtual
power management: ts ttp tm 100mhzsteps hwpstate cpb eff_freq_ro acc_power [13]
BIOS Information
Vendor: American Megatrends Inc.
Version: 4011
Release Date: 04/19/2018
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 16 MB
BIOS Revision: 5.13
the problem is repeated in different operating systems
Thank you
Solved! Go to Solution.
I had this problem for a year, I recently saw an answer that suggested changing the motherboard and PSU, to provide more power; so i entered the bios and configured the electricity voltage for the ram and cpu, increasing the values between the minimum and the maximum allowed, I have not had any problems even before overload of work of the processor, Gpu and memory. works for windows 10 and linux
Sounds like you have Linux installed. I don't see any Linux drivers for your APU from AMD Download site: 7th Gen A8-9600 APU Drivers & Support | AMD
Asus came out with a very recent AMD CHIPSET for your motherboard (Windows 10): PRIME B350-PLUS Driver & Tools | Motherboards | ASUS USA
Version 5.12.0.382018/08/21721.64 MBytes
AMD Chipset driver
AMD AM4 Chipset Driver V5.12.0.38 for Windows Win10 64bit. (AMD package version is V18.10.20.02, VGA driver version is V 24.20.11020.2003)
NOTICE: Due to the different structure for drivers, suggest you remove the old driver first before install this version driver.
For Windows 7 AMD CHIPSET:
Version 5.12.0.00312018/04/18428.89 MBytes
AMD Chipset driver
AMD Chipset Driver V5.12.0.0031 for Windows Win7 64bit. (AMD package version is 17.40.2815.1010, VGA driver version is V23.20.808.2816)
If you have Linux installed, Here is a website about AMD Driver issues concerning AMD APUs: [SOLVED] AMD APU is not supported in Linux - Linux Mint Forums
I had this problem for a year, I recently saw an answer that suggested changing the motherboard and PSU, to provide more power; so i entered the bios and configured the electricity voltage for the ram and cpu, increasing the values between the minimum and the maximum allowed, I have not had any problems even before overload of work of the processor, Gpu and memory. works for windows 10 and linux