PC Processors

[petrklakpa]

This error dialog is show when installing StoreMI 1.3.1.17380 (latest download as of 7/5/18).

System is a fresh install of Win10 April Update running on MSI x470 Gaming Pro Carbon, with Ryzen 2700X.

Hardware:

     Storage: Raid 0 on M.2 with dual EVO 960's and has two 4TB Seagate mechanical drives attached to SATA 3&4 ports.

     I've just ordered two 128GB 2.5" PNY SSDs to act as "cache" drives for the StoreMI capability (one for each 4TB drive, no raiding going on there).

     This is why I'm installing the StoreMI, to get it ready for when the SSDs arrive.

     32 GB RAM, 3200 GSkill    

     GeForce 1080 (EVGA)

Only software installed is:

     AMD "Bottom driver" to make RAID controller accessible

     AMD Raid driver to make RAID volume visible to Windows Installer

     Windows 10 - April Update (version 1803)

     Latest Chipset driver from AMD website

     Latest Raid driver from AMD website

     NVidia video drivers

     Realtek Audio drivers from MSI's website

Otherwise this machine is a completely clean slate!

Anyone else?  Any ideas?

[elstaci]

Not familiar with AMD's STOREMI but here is AMD concerning STOREMI: StoreMI Technology for Socket AM4 motherboard | AMD and here is the guide from the link above: https://www.amd.com/system/files/2018-04/AMD-StoreMI-Users-Guide.pdf .

If you have already checked these links before than someone else is going to need to help you with this issue.

If you can't find an answer here then open a AMD EMAIL SUPPORT Ticket and see if they can guide you on what to do or what you are doing wrong: Email Form