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PC Processors

soldyak99
Journeyman III

amd ryzen5 3500u ghz problem

Hello guys , I formatted my computer 6-7 months after ı received it and after the format, ı have problem that I will talk about soon.

I bought the computer for software, I have no problem with that, but if I want to play with friends, I encounter too many FPS problems.

The values ​​I get on the desktop without entering the game;

nvzxUi.png

For example, after entering LoL, I see 150 FPS, but then it decreases gradually, the values ​​I see when I Alt Tab while in the game;

qH4mIi.png

My sistem ;

-Acer Aspire A315-42G-

AMD Ryzen 5 3500U

8 GB RAM

Vega 8 AND 540X 

256 GB SSD

 

There was no problem when I bought the first computer, I was playing an average of 80-100 FPS.

i updated my bios , reseted my pc , i installed driver fromacer's sites but the problem still persists.

My processors

There were a few topics opened in the forum about this, but when I looked at it, I could not reach the result I wanted.

How can my processor's base speed go down to 0.50 ghz although it is 2.10 ghz ?

 

If knowledgeable friends can help, I would appreciate it.

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1 Reply

I have the exact same problem. It has been going on for 3 years now, so i have kinda turned into a maniac trying to fix this. Followed all online tips about doing some registry stuff to doing all kinds of checks through command prompt, updating and downgrading bios and other drivers. Never fidled around with amd overdrive because it isnt supported, and my pc crashes if i do anything in afterburner. Also read something about opening the laptop and cleaning it, but i am not smart enough to do it and i am scared ill damage something. Basically, I fire up some kind of an application, web browser, game, and if it is somewhat graphically intensive for around 20 minutes and by that time the temps are around 56 degrees and ram usage somewhere around 80%. After the frequency drop, the temp is around 41 degrees and the ram usage remains the same, but the cpu usage lowers from around 95 to around 80 and its frequency drops to around 0.8GHz. After I exit the app (because it's so slow i wont get ANYTHING done), the temp and usage lowers and frequency goes to turbo. It automatically returns the frequency to idle after a 5 degree drop. Then if you want to do something again, the problem is still there. Also SOMETIMES, the FSB changes from 100MHz to 150MHz.

Specs (I know this is a bad computer, but i want it to work) :

AMD E2-9000e 2G + 2C

Mobo: HP 8330

RAM : SAMSUNG SODIMM 1866MHz 4GB

GRAPHICS : Integerated AMD Radeon R2 80Mb (clock: 600MHz, memory: 933MHz)

Storage : hard to tell, but some kind of HDD, 480 GB

Ill post a screenshot of something if you need more info, would really like to get it fixed so it can work for some time before i have some money to buy a new pc...

Thanks, Vaclav

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