PC Processors

[marpel]

Can't get new computer build (with noted processor) to recognize second monitor (VGA with HDMI converter), keep getting "no signal" message. Can't run monitor calibration system (Spectraview and Xrite DTP94 - Spectraview rep advises processor needs DDC/CI compatibility). Can't run all Photoshop functions.

1. How do I determine if processor will support two monitors and if it can, how do I get it to work?

2. How do I determine if processor possesses DDC/CI communications interface? And if not, can I add it through download?

3. How do I determine if processor supports all Photoshop functions?

Was advised by salespersons that this system would be sufficient for image editing, but, so far, I fear otherwise.

Thanks, Marv

[misterj]

Marpel, please see here.  Good luck and enjoy, John.

[marpel]

John,

Thanks for the link. I may have missed your message when I penned my last entry.

Marv

[elstaci]

Not sure if this will help answer some of your questions. But here are all the APU's instructions and Graphic Specs: http://www.cpu-world.com/CPUs/Zen/AMD-Ryzen%205%202400G.html 

From WikiChips website gives similar and easier Specs: Ryzen 5 2400G - AMD - WikiChip 

The Processor can support three monitors. Your APU has HDMI and DP controllers. Your motherboard might be able to support VGA if it has a DAC on it and VGA Output.

Make sure your HDMI adapter is the "Active" type that converts the HDMI signal into a analog VGA signal before reaching the VGA Monitor.

Didn't mention which version of Adobe Photoshop you have but this is the system requirements :Photoshop system requirements 

Photoshop Graphics Requirement. Same link as above:

This website reviews your APU and two AMD APUs plus mentions 3D Rendering, Video Transcoding, and Photoshop Performance charts: https://www.techarp.com/computer/amd-ryzen-5-2400g-apu-review/3/ 

[marpel]

elstaci,

Thanks very much for all your efforts in providing the information and links. Since the time I submitted my initial post, I have been able to get two monitors to operate (not even sure how I accomplished that). As I know very little about computer stuff, I took a look at the info you provided and am unable to determine if the DDC/CI I mentioned exists in these specs. And I am thinking that, although I could probably get some Photoshop functions to work, I would likely be better off with adding a graphics card anyway. More research is necessary.

Thanks again,

Marv